Author:  ToastBubbles  Posted:  Jul 31, 2023 14:01  Subject:  Add a 'Note' field to Feedback Removal page  Viewed:  82 times  Topic:  Suggestions  Status: Open  Vote: [Yes|No] Cancel Reply

BrickLink ID Card ToastBubbles (323) Location:  USA, Texas Member Since Contact Type Status Jan 7, 2020 Seller Store: Toast's truckload

There needs to be a textfield on the Feedback Removal Request page where users who are trying to appeal Negative Feedback can provide brief context as to why they believe the selected feedback should be removed and/or which rules they believe the feedback violated. Why I think this: I recently received negative feedback as a response to the negative feedback I gave a non-shipping and non-responding seller, they used the feedback to reply to my feedback and didn't even provide any actual feedback about me or my half of the transaction, I submitted a removal request but it was rejected. I just don't think this system works very well in its current state, the admins have to make a decision based off of very little information/context. So that is what the 'Note' field aims to achieve... at the very least, there should be a rebuttal option for rejected requests.

Message Has 1 Reply:

Re: Add a 'Note' field to Feedback Removal page - 1001bricks (52444)

[...] I don't think there is any "difficult decision" regarding feedbacks. There are only few RARE cases where they remove, otherwise they don't: (URL) (10 months ago, Jul 31, 2023, to Suggestions)

7 Messages in this Thread:

 Msg 1 « - ToastBubbles (323) 10 months ago Jul 31, 2023 to Suggestions
 Msg 2 - 1001bricks (52444) 10 months ago Jul 31, 2023 to Suggestions
 Msg 3 - ToastBubbles (323) 10 months ago Jul 31, 2023 to Suggestions
 Msg 4 - 1001bricks (52444) 10 months ago Jul 31, 2023 to Suggestions
 Msg 5 - Hal8472 (286) 10 months ago Aug 1, 2023 to Suggestions
 Msg 6 - yorbrick (1185) 10 months ago Jul 31, 2023 to Suggestions
 Msg 7 - jennnifer (3535) 10 months ago Jul 31, 2023 to Suggestions