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| | | Author: | MeepTheOtter  | | Posted: | May 7, 2024 18:58 | | Subject: | Do most buyers not give feedback? | | Viewed: | 222 times | | Topic: | Feedback | |
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| Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
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| | | | | Author: | 1001bricks | | Posted: | May 7, 2024 19:08 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 61 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
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Yes.
Buyers buy, and mainly communicate only when there's a problem.
Did you post an evaluation every time you bought on Amazon? I didn't (while
I did for 50+ objects), but it's less and less meaning.
Execpt when it's crap - then DO complain (and return it).
In short, feedback seems to be kind of an obsolete concept when buying on line
was an adventure in itself. Now it's just normal.
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| | | | | Author: | popsicle | | Posted: | May 7, 2024 19:27 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 61 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
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Anymore? You started selling end of January, what are you referencing with "anymore"?
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I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
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No encouragement beyond the cheap kind
As to your expectations of such:
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| | | | | Author: | Saitobricks.ca | | Posted: | May 7, 2024 19:30 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 45 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
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Your lucky if you can get a 40% feedback rate.
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| | | | | Author: | Nubs_Select | | Posted: | May 7, 2024 19:39 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 49 times | | Topic: | Feedback | |
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| yup, many buyers won't leave feedback but once you get 100+ or so feedback
it generally isn't something that really crosses your mind that much so give
it a little and you should be good. as for "encouraging" buyers to leave
feedback you shouldn't message them or anything as it may annoy some so just
provide the best service you can and usually somewhere between 30%-70% of buyers
will leave feedback
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| | | | | Author: | Scrp749 | | Posted: | May 7, 2024 21:04 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 58 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
I have given 3631 positive and received 2222 positive feedback, which is 61.2%
reciprocity.
For a new seller such as yourself, it is important to get your feedback up, but
not at the cost of annoying all your buyers with messages.
Being patient and offering great service is all you can do. Know you're not
alone with the missing feedback.
Best of luck, - Chris
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| | | | | Author: | Brickman4you | | Posted: | May 7, 2024 22:38 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 65 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
NO FEEDBACK IS POSITIVE FEEDBACK!
PLEASE SHOP BRICKMAN'S STORE, I ONLY NEED ORDERS, NO FEEDBACK REQUIRED:
https://store.bricklink.com/Brickman4you
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| | | | | | | Author: | Adjour | | Posted: | May 8, 2024 20:26 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 63 times | | Topic: | Feedback | |
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| In Feedback, Brickman4you writes:
| | In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
NO FEEDBACK IS POSITIVE FEEDBACK!
PLEASE SHOP BRICKMAN'S STORE, I ONLY NEED ORDERS, NO FEEDBACK REQUIRED:
https://store.bricklink.com/Brickman4you
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XD you got me.
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| | | | | Author: | peregrinator | | Posted: | May 7, 2024 23:16 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 53 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
I think having friendlier terms could help.
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| | | | | | | Author: | Nubs_Select | | Posted: | May 7, 2024 23:21 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 72 times | | Topic: | Feedback | |
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| In Feedback, peregrinator writes:
| | In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
I think having friendlier terms could help.
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Wowza. I just took a look. Charging for the paypal fee and saying they arnt responsible
for packages once they ship them. I highly suggest reading PayPal’s TOS and then
updated your terms
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| | | | | | | | | Author: | MeepTheOtter | | Posted: | May 8, 2024 11:29 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 52 times | | Topic: | Feedback | |
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| In Feedback, Nubs_Select writes:
| | In Feedback, peregrinator writes:
| | In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
I think having friendlier terms could help.
|
Wowza. I just took a look. Charging for the paypal fee and saying they arnt responsible
for packages once they ship them. I highly suggest reading PayPal’s TOS and then
updated your terms
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Good to know, my terms are a mishmash of what I've seen other stores do but
I will have to take a look at reworking them
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| | | | | Author: | yorbrick | | Posted: | May 8, 2024 03:05 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 53 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
Your terms are terrible. If you package things poorly and they get broken in
the post then you expect the buyer to take the hit unless they insured the order?
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| | | | | Author: | pitz8008 | | Posted: | May 8, 2024 03:59 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 74 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
Your store terms are horrendous.
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| | | | | | | Author: | edk | | Posted: | May 9, 2024 08:45 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 35 times | | Topic: | Feedback | |
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| In Feedback, pitz8008 writes:
| | In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
Your store terms are horrendous.
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Plus adding 4.2% paypal fee. Simple Honest solution is to raise your prices 4.2%.
A no brainer, unless you are trying to artificially make your prices look cheaper.
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| | | | | Author: | Adjour | | Posted: | May 8, 2024 20:23 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 49 times | | Topic: | Feedback | |
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| In Feedback, MeepTheOtter writes:
| | Hi everyone,
I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?
I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
|
Keep in mind many people don't leave feedback because they aren't happy,
but don't want to make a fuss.
I know when I get meh parts, I usually just avoid that shop, I only leave bad
feedback if they really deserve it. I know there are critics of this approach,
but that's just what I do. So really self reflect that you sent "nice"
orders, nicely packed etc.
Otherwise its about 50% leave feedback IME
Crystal
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| | | | | Author: | Ziegelmeister | | Posted: | May 9, 2024 18:54 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 45 times | | Topic: | Feedback | |
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| Lots of discussion about your terms, but that would mostly impact the amount
of orders you get. Hopefully with the changes you're planning to make you'll
have more orders coming in.
To your question though, it's frustrating as hell; especially as a new store.
60% seems to be the norm lately. I do everything I can to go above and beyond
with communications, shipping times and packaging and I just can't seem to
close in on Popsicle's 75%.
I did a deep dive recently with my own orders and there are several buyers with
8xx, 1xxx even 2xxx+ feedback who have left exactly ZERO feedbacks to any other
user. Other people tend to do it all at once at the end of every month. Hopefully
some of your missing ones are the latter group.
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| | | | | | | Author: | Dhobeck | | Posted: | May 9, 2024 19:10 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 29 times | | Topic: | Feedback | |
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| In Feedback, Ziegelmeister writes:
| | Lots of discussion about your terms, but that would mostly impact the amount
of orders you get. Hopefully with the changes you're planning to make you'll
have more orders coming in.
To your question though, it's frustrating as hell; especially as a new store.
60% seems to be the norm lately.
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I’m averaging about 64% but I have had fewer orders than you
| | I do everything I can to go above and beyond
with communications, shipping times and packaging and I just can't seem to
close in on Popsicle's 75%.
I did a deep dive recently with my own orders and there are several buyers with
8xx, 1xxx even 2xxx+ feedback who have left exactly ZERO feedbacks to any other
user.
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I have had some of those as well but only with 30-60 feedback.
| | Other people tend to do it all at once at the end of every month. Hopefully
some of your missing ones are the latter group.
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| | | | | | | | | Author: | peregrinator | | Posted: | May 9, 2024 19:38 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 28 times | | Topic: | Feedback | |
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| In Feedback, Dhobeck writes:
| | In Feedback, Ziegelmeister writes:
| | Lots of discussion about your terms, but that would mostly impact the amount
of orders you get. Hopefully with the changes you're planning to make you'll
have more orders coming in.
To your question though, it's frustrating as hell; especially as a new store.
60% seems to be the norm lately.
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I’m averaging about 64% but I have had fewer orders than you
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Early on I was at 70% or so but now just under 60%
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| | | | | | | Author: | Adjour | | Posted: | May 9, 2024 19:30 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 37 times | | Topic: | Feedback | |
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| In Feedback, Ziegelmeister writes:
| | I did a deep dive recently with my own orders and there are several buyers with
8xx, 1xxx even 2xxx+ feedback who have left exactly ZERO feedbacks to any other
user. Other people tend to do it all at once at the end of every month. Hopefully
some of your missing ones are the latter group.
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I have a regular that never leaves anyone feedback. Also, in many orders, we
have never communicated at all. She places decent sized orders. I don't dare
poke the bear and ask why 
I did also notice a first timer (to my store) that also left zero feedback anywhere.
TBH I almost never leave Ebay feedback anymore, so I don't complain. I only
do it here and on Mercari (because they force you to)
Crystal
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| | | | | | | | | Author: | Ziegelmeister | | Posted: | May 9, 2024 19:44 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 35 times | | Topic: | Feedback | |
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| In Feedback, Adjour writes:
| | I have a regular that never leaves anyone feedback. Also, in many orders, we
have never communicated at all. She places decent sized orders. I don't dare
poke the bear and ask why
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LOL! No I wouldn't either. Clearly they know your value and keep coming
back.
Check out this thread from a month ago and look at the last post from a few minutes
ago. I'm going to go back and look at all the other new buyers to see if
they're doing the same. https://www.bricklink.com/message.asp?ID=1462614
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| | | | | | | Author: | yorbrick | | Posted: | May 9, 2024 23:56 | | Subject: | Re: Do most buyers not give feedback? | | Viewed: | 35 times | | Topic: | Feedback | |
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| In Feedback, Ziegelmeister writes:
| | Lots of discussion about your terms, but that would mostly impact the amount
of orders you get. Hopefully with the changes you're planning to make you'll
have more orders coming in.
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Terms do matter after the order is placed and received, especially if they werent
read beforehand. For example, they still have this in their terms "If buyer
is not satisfied with product, buyer will pay return shipping as well as a 20%
restocking fee. Remaining balance will be refunded as store credit or through
Paypal (Buyer Choice)." So what the seller is saying is that if they send
poor quality parts, the buyer has to pay for return shipping and a 20% fine for
not being satisfied. In that case, it might not be worth returning the parts,
or even bothering to tell the seller. If they leave appropriate feedback, they'll
probably get a negative back. So instead, they don't leave feedback even
though they are dissatisfied, and least favourite the store so they never have
to deal with them again.
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USA, Michigan
France, Provence-Alpes-Côte d'Azur
Canada, Ontario
United Kingdom, England
