Discussion Forum: All Replies to Message 1468472

 Author: Tracyd View Messages Posted By Tracyd
 Posted: May 7, 2024 15:27
 Subject: Re: Sellers can complain and get you penalised?
 Viewed: 47 times
 Topic: Buying
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Buying, Familybuild writes:
  Hi there.

This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;

The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;

Use a request quote option

Instead of the Invoice.

You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..

But request quote is without the obligation.

Have a good one.

This is a problem; excessive postage is a legitimate reason to cancel an order
and should never result in feedback for either party as a transaction didn't
happen. And for postage costs there shouldn't be an option of an NPB. Holding
a buyer hostage because the shipping cost is beyond what they expected is not
a good way to do business. Most people don't understand how to ask for a
quote, many things are not intuitive here.