|
 |
| | | Author: | JONELSEA  | | Posted: | May 7, 2024 10:18 | | Subject: | Sellers can complain and get you penalised? | | Viewed: | 269 times | | Topic: | Buying | |
|
| Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
|
| | | | | |
| | | | | Author: | Tracyd | | Posted: | May 7, 2024 10:28 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 71 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
First off use spellcheck.
Secondly this reads that you were invoiced for less than you placed the order
for.
If so, was it because of missing pieces? If so, it is extremely bad form to
demand you continue with the purchase. Personally, I know inventory mistakes
happen and have no problem with them unless it was the reason for the order in
the first place.
Also, for your first order, you need to file a PayPal claim on it.
|
|
|
| | | | | |
| | | | | Author: | Biglesdug | | Posted: | May 7, 2024 10:44 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 56 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
I do not know what you are saying but, you have left feedback for 7 orders, 2
of which were negatives. It seems like your a bit beyond first time user.
|
|
| | | | | |
| | | | | Author: | peregrinator | | Posted: | May 7, 2024 10:55 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 71 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back.
|
Did you file a PayPal claim, or a chargeback with your credit card if you paid
via Stripe? BrickLink can't get your money back for you.
|
|
| | | | | |
| | | | | Author: | yorbrick | | Posted: | May 7, 2024 11:31 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 51 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Presumably this is the transaction with TheDudes123. They have now been suspended.
You will need to file a paypal complaint.
Do yourself a favour and check feedback before buying, that seller had loads
of negative ratings from before you order was placed. And even more since.
|
|
|
| | | | | |
| | | | | Author: | PlanetEarthToys | | Posted: | May 7, 2024 11:33 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 56 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
ignore the hate replies, focus on the members who are actually trying to help
you.
if you do not want to interact or see posts from 'problem members' .
scroll down to the bottom of the page, click on 'Report a Problem, then you
will see a highlighted 'Stop List' option in the paragraph... click on
it
enter users name & put them on your stop list.
this will prevent them from buying from you, & you won't see their replies
that are only intended to demoralize & degrade you.
|
|
|
| | | | | |
| | | | | Author: | Brickman4you | | Posted: | May 7, 2024 12:25 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 63 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Most of your purchases seem to be from overseas, and it looks like you are in
Utah. Are you using EASYBUY or are you clicking on a wanted list and selecting
BUY ALL? There are thousands of great stores here in the US.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | ExplodingFruit | | Posted: | May 7, 2024 16:04 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 56 times | | Topic: | Buying | |
|
| In Buying, Brickman4you writes:
| | In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Most of your purchases seem to be from overseas, and it looks like you are in
Utah. Are you using EASYBUY or are you clicking on a wanted list and selecting
BUY ALL? There are thousands of great stores here in the US.
|
Personally, I don't know why anyone would order from overseas. Too risky.
I'll say it again-There are thousands of great stores here in the US. Including
mine!!!
|
|
|
| | | | | |
| | | | | Author: | Familybuild | | Posted: | May 7, 2024 14:52 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 43 times | | Topic: | Buying | |
|
| Hi there.
This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;
The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;
Use a request quote option
Instead of the Invoice.
You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..
But request quote is without the obligation.
Have a good one.
|
|
| | | | | | | | | |
| | | | | | | Author: | Tracyd | | Posted: | May 7, 2024 15:27 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 45 times | | Topic: | Buying | |
|
| In Buying, Familybuild writes:
| | Hi there.
This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;
The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;
Use a request quote option
Instead of the Invoice.
You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..
But request quote is without the obligation.
Have a good one.
|
This is a problem; excessive postage is a legitimate reason to cancel an order
and should never result in feedback for either party as a transaction didn't
happen. And for postage costs there shouldn't be an option of an NPB. Holding
a buyer hostage because the shipping cost is beyond what they expected is not
a good way to do business. Most people don't understand how to ask for a
quote, many things are not intuitive here.
|
|
|
| | | | | |
| | | | | Author: | popsicle | | Posted: | May 7, 2024 14:55 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 67 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
It's a bit confusing trying to corroborate your words here with feedbacks
left and received. It seems there's a NSS as well as a NPB filing involved?
Anyway, looking at both feedbacks left (plus reply) and your posted concern here...
It seems you're crossing each other in the night, so-to-speak. The "asking
price" was not increased, the invoice total increase due to postage and packaging
charges which is fairly commonplace here. On the other hand the seller apparently
doesn't have these added charges spelled-out within their terms.
Neither fully wrong nor right, and both perhaps too quick with punitive moves.
Remove feedbacks and open comms, would be my advise to you and your vendor. There's
always time and opportunity to reinstate negative feedback and punitive filings.
-popsicle
|
|
|
|
|
|
United Kingdom, England
USA, Texas
Netherlands, Zuid-Holland
