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| | | Author: | peregrinator  | | Posted: | May 4, 2024 15:08 | | Subject: | Re: wrongful NSS | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | Rather than suggesting that they could open a paypal claim to get refunded, why
not just refund them. The end result is the same, and you probably wouldnt have
received the NSS warning. Now you must refund to have it removed.
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Additionally, if the buyer submits a PayPal claim and the seller contests it
and loses, the seller will get hit with an additional dispute fee.
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| | | | | Author: | coqie | | Posted: | May 4, 2024 15:18 | | Subject: | Re: wrongful NSS | | Viewed: | 46 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | Rather than suggesting that they could open a paypal claim to get refunded, why
not just refund them. The end result is the same, and you probably wouldnt have
received the NSS warning. Now you must refund to have it removed.
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Additionally, if the buyer submits a PayPal claim and the seller contests it
and loses, the seller will get hit with an additional dispute fee.
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That's possible, but I have a strong case. I have proof I shipped it, buyer
acknowledges this, I have confirmation from the shipper they lost it. So why
should I loose this claim? That would be very sad but maybe not impossible. That's
a risk I need to take. The proposal I should just refund it out of my own pocket
while there's paid for insurance is just ridiculous. Then I can place a thousand
orders and once received place a NSS on every single one of them hoping the seller
will refund me right away. Hurray, thousand orders received without spending
a single penny!
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| | | | | | | Author: | 1001bricks | | Posted: | May 4, 2024 15:24 | | Subject: | Re: wrongful NSS | | Viewed: | 56 times | | Topic: | Help | |
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| In Help, coqie writes:
| | In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | Rather than suggesting that they could open a paypal claim to get refunded, why
not just refund them. The end result is the same, and you probably wouldnt have
received the NSS warning. Now you must refund to have it removed.
|
Additionally, if the buyer submits a PayPal claim and the seller contests it
and loses, the seller will get hit with an additional dispute fee.
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That's possible, but I have a strong case.
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You don't hear well?
As a seller you legally HAVE TO refund.
You, yourself, NOT PayPal.
Buyer opened a claim? Refund it from PayPal, immediately, and avoid much more
troubles.
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| | | | | | | Author: | Nubs_Select | | Posted: | May 4, 2024 16:13 | | Subject: | Re: wrongful NSS | | Viewed: | 38 times | | Topic: | Help | |
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| In Help, coqie writes:
| | In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | Rather than suggesting that they could open a paypal claim to get refunded, why
not just refund them. The end result is the same, and you probably wouldnt have
received the NSS warning. Now you must refund to have it removed.
|
Additionally, if the buyer submits a PayPal claim and the seller contests it
and loses, the seller will get hit with an additional dispute fee.
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That's possible, but I have a strong case. I have proof I shipped it, buyer
acknowledges this, I have confirmation from the shipper they lost it.
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That is not a strong case. With that you’re 100% guaranteed to lose the PayPal
case. Sellers are fully responsible for eve try package they ship out regardless
of insurance or tracking. If you got an order, packed it up, handed it over to
the post office agent and they immediately tossed it into a fire you would have
to refund the buyer for that. You made a sub contract with the postal company
not the buyer. They buyer paid you for goods and its your responsibility to get
those goods to the buyer
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| | | | | | | Author: | yorbrick | | Posted: | May 4, 2024 19:10 | | Subject: | Re: wrongful NSS | | Viewed: | 43 times | | Topic: | Help | |
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| In Help, coqie writes:
| | In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | Rather than suggesting that they could open a paypal claim to get refunded, why
not just refund them. The end result is the same, and you probably wouldnt have
received the NSS warning. Now you must refund to have it removed.
|
Additionally, if the buyer submits a PayPal claim and the seller contests it
and loses, the seller will get hit with an additional dispute fee.
|
That's possible, but I have a strong case. I have proof I shipped it, buyer
acknowledges this, I have confirmation from the shipper they lost it. So why
should I loose this claim? That would be very sad but maybe not impossible. That's
a risk I need to take. The proposal I should just refund it out of my own pocket
while there's paid for insurance is just ridiculous. Then I can place a thousand
orders and once received place a NSS on every single one of them hoping the seller
will refund me right away. Hurray, thousand orders received without spending
a single penny!
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If you feel you have a strong case, then contest the claim when the buyer makes
the claim. You will need to supply paypal with your evidence so give them what
you have. You should not need to pay out of your pocket as you will be able to
refund out of whatever compensation you can claim from the shipping company.
If you file NSS against other sellers when they have proof of delivery, you will
eventually be banned. You will also lose paypal claims.
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| | | | | | | Author: | Adjour | | Posted: | May 4, 2024 21:44 | | Subject: | Re: wrongful NSS | | Viewed: | 45 times | | Topic: | Help | |
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| In Help, coqie writes:
| | In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | Rather than suggesting that they could open a paypal claim to get refunded, why
not just refund them. The end result is the same, and you probably wouldnt have
received the NSS warning. Now you must refund to have it removed.
|
Additionally, if the buyer submits a PayPal claim and the seller contests it
and loses, the seller will get hit with an additional dispute fee.
|
That's possible, but I have a strong case. I have proof I shipped it, buyer
acknowledges this, I have confirmation from the shipper they lost it. So why
should I loose this claim? That would be very sad but maybe not impossible. That's
a risk I need to take. The proposal I should just refund it out of my own pocket
while there's paid for insurance is just ridiculous. Then I can place a thousand
orders and once received place a NSS on every single one of them hoping the seller
will refund me right away. Hurray, thousand orders received without spending
a single penny!
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Serious stop with the hyperbole.
You've had now many experienced sellers explain to you that you are mistaken,
wrong, etc and what you should do differently/ what you MUST do differently.
You clearly don't understand how PP works, which baffles me at 4K feedback,
but I've seen stranger things.
We use PP 100% basically in the USA, so I give you a little space for not having
used it all the time, but everything you've written is not only incorrect,
but wasting your BUYERS TIME, who did NOTHING WRONG. Here in the USA, unless
it's delivered, its the sellers problem, and my understanding is Europe is
even stricter.
Why on earth would you want to make your buyer do all this extra when they didn't
do anything wrong? Forget all your reasons, I just, I just can't imagine
treating a customer this way. They'll never come back.
Crystal
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| | | | | | | Author: | zorbanj | | Posted: | May 4, 2024 23:07 | | Subject: | Re: wrongful NSS | | Viewed: | 64 times | | Topic: | Help | |
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| In Help, coqie writes:
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That's possible, but I have a strong case. I have proof I shipped it, buyer
acknowledges this, I have confirmation from the shipper they lost it. So why
should I loose this claim? That would be very sad but maybe not impossible. That's
a risk I need to take. The proposal I should just refund it out of my own pocket
while there's paid for insurance is just ridiculous. Then I can place a thousand
orders and once received place a NSS on every single one of them hoping the seller
will refund me right away. Hurray, thousand orders received without spending
a single penny!
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So, you forced your buyer to open a PayPal claim, gambling that PayPal will refund
your buyer without subtracting the funds from your account?
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USA, New Jersey
Belgium, Limburg
France, Provence-Alpes-Côte d'Azur
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United Kingdom, England
