| Discussion Forum: All Replies to Message 1467030 |
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| | | Author: | Shintaku  | | Posted: | Apr 30, 2024 07:27 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 56 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, Shintaku writes:
| | In Help, WhiteHorseMatt writes:
| | You can't just put it in your terms that no tracking=buyers problem. Particularly
in EU/UK where the distance selling laws are what they are. How do you deal
with right to return?
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Actually, this has never been the problem.
I have totally refunded when the shippings didn't arrive.
Your message is totally off topic.
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Under EU law the buyer has the right to return a package for any reason during
the 14-day cool-off period for a full refund, including shipping.
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Correct.
| | Arguably by putting contrary information in your Terms you've extended the cool-off period
to a full 12 months. That's probably what WhiteHorseMatt was thinking of.
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No, in my terms there is nothing that prevents package return.
If there is, I challenge you to quote me where.
WhiteHorseMatt was talking about non tracked shipping and stuff, which was totally
off topic. Same as you when stating that my TOS put "contrary information"
which, for instance, is false and I'd welcome here not to state the false
about me as many people are lazy, would not check my TOS and believe you on the
word.
Thanks
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| | | | | Author: | peregrinator | | Posted: | Apr 30, 2024 08:09 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 43 times | | Topic: | Help | |
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| In Help, Shintaku writes:
| | No, in my terms there is nothing that prevents package return.
If there is, I challenge you to quote me where.
WhiteHorseMatt was talking about non tracked shipping and stuff, which was totally
off topic. Same as you when stating that my TOS put "contrary information"
which, for instance, is false and I'd welcome here not to state the false
about me as many people are lazy, would not check my TOS and believe you on the
word.
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You are right, I confused your response to the buyer with your terms. If you
had sent such a thing to an EU buyer, however....
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| | | | | | | Author: | Shintaku | | Posted: | Apr 30, 2024 08:55 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 48 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, Shintaku writes:
| | No, in my terms there is nothing that prevents package return.
If there is, I challenge you to quote me where.
WhiteHorseMatt was talking about non tracked shipping and stuff, which was totally
off topic. Same as you when stating that my TOS put "contrary information"
which, for instance, is false and I'd welcome here not to state the false
about me as many people are lazy, would not check my TOS and believe you on the
word.
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You are right, I confused your response to the buyer with your terms. If you
had sent such a thing to an EU buyer, however....
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What?
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| | | | | | | | | Author: | peregrinator | | Posted: | Apr 30, 2024 09:16 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, Shintaku writes:
Simple: PayPal's TOS about buyer returning items at their own expense doesn't
override EU law
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| | | | | | | | | | | Author: | Shintaku | | Posted: | Apr 30, 2024 09:57 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 39 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, Shintaku writes:
Simple: PayPal's TOS about buyer returning items at their own expense doesn't
override EU law
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So you are saying basically that PayPal is against the law?
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| | | | | | | | | | | | | Author: | peregrinator | | Posted: | Apr 30, 2024 10:10 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 39 times | | Topic: | Help | |
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| In Help, Shintaku writes:
| | In Help, peregrinator writes:
| | In Help, Shintaku writes:
Simple: PayPal's TOS about buyer returning items at their own expense doesn't
override EU law
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So you are saying basically that PayPal is against the law?
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I'm saying that the law takes precedence over PayPal's TOS (and PayPal
will tell you the same thing).
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| | | | | | | | | | | | | | | Author: | Shintaku | | Posted: | Apr 30, 2024 10:25 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 55 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, Shintaku writes:
| | In Help, peregrinator writes:
| | In Help, Shintaku writes:
Simple: PayPal's TOS about buyer returning items at their own expense doesn't
override EU law
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So you are saying basically that PayPal is against the law?
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I'm saying that the law takes precedence over PayPal's TOS (and PayPal
will tell you the same thing).
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Actually, they did say the opposite.
They said that if the buyer wanted to return the goods, that was at their own
expenses.
And this is not the first time it happens.
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Italy, Lombardia
USA, New Jersey