How extensive is your stoplist? Who makes it onto that list and specifically
why? How do you calculate the need to place another profile onto it?
Not being facetious, just truly curious about this behavior
457, why? Is that bad?
Kidding - only 11 including the store in question. I think maybe 6 of them were
from threads like this where a user was seeking advice on how to handle another
difficult user. I'll go dig around to see if I can help and in the process
if I end up seeing a plethora of negatives (like 10+ in a year) I'll stop
list them even though they're probably not an active buyer. My logic is
that while they might not buy from me, they may see their "members who have
stop listed me" numbers climb and realize they need to make some changes.
I check back every now and then and occasionally remove people who have made
improvements.
The others were added because I might have stumbled on them while reading other
people's feedbacks and their replies. Two of them are on there because they
don't know how to use the feedback system properly and I'm just trying
to protect my numbers. They gave over 20 feedbacks but may be 3 were positive
and the rest were neutral and negative.
The funny thing is, I was stop listed and put on ignore lists left and right
while asking basic questions back when I was setting up my store. Everybody
has their reasons I guess. I went from being on 5 to now just 2 so I assume
they were just curmudgeons.
USA, Washington
