| Discussion Forum: All Replies to Message 1466040 |
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| | | Author: | Amazingly  | | Posted: | Apr 23, 2024 10:53 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 80 times | | Topic: | Buying | |
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| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
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I started selling on the internet when eBay was created and could write a book
on getting screwed being the buyer and seller. I think PayPal has gotten a lot
better with both sides though. Did PayPal not refund you?
I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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| | | | | Author: | yorbrick | | Posted: | Apr 23, 2024 11:12 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 76 times | | Topic: | Buying | |
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| | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
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| | | | | | | Author: | Amazingly | | Posted: | Apr 24, 2024 00:11 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 54 times | | Topic: | Buying | |
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| In Buying, yorbrick writes:
| | | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
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I know but 3 NSS and you are suspended until it is resolved. Then you submit
proof and how long do you have to wait? One guy was waiting 3 weeks to reopen.
If they all did an NSS the bad stores would be gone more often.
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| | | | | | | | | Author: | yorbrick | | Posted: | Apr 24, 2024 02:35 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 73 times | | Topic: | Buying | |
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| In Buying, Amazingly writes:
| | In Buying, yorbrick writes:
| | | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
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I know but 3 NSS and you are suspended until it is resolved. Then you submit
proof and how long do you have to wait? One guy was waiting 3 weeks to reopen.
If they all did an NSS the bad stores would be gone more often.
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I don't know how long you have to wait. I know we get reports here of people
waiting multiple weeks, but I don't know how common that is. Similarly I
don't know how many buyers go on to complete a NSS after they start one,
especially when there is evidence a parcel was delivered or money has been refunded.
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USA, Florida
United Kingdom, England