| Discussion Forum: All Replies to Message 1462128 |
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| | | Author: | 1977_mauro  | | Posted: | Mar 30, 2024 14:31 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 64 times | | Topic: | Help | |
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| | | if you do not like the quality of the goods, you can return them to the retailer
for any reason. this is normal day-to-day business in europe.
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-- New LEGO bricks are commodieties, not more, not less, what do you mean
by the quality?
Reading your messages so far one could mean that you sent the package back for
no reason.
Mauro
In Help, Bibosstone writes:
| | In Help, crazylegoman writes:
| | I think you need to provide another piece of information for people to understand
the situation better: Why did you order something and then send it back? Was
the order damaged or incomplete?
David
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please understand that as a consumer you have extensive rights in europe.
if you do not like the quality of the goods, you can return them to the retailer
for any reason. this is normal day-to-day business in europe.
but sometimes there are dealers who do not like this. the only thing i want to
discuss here is the "Non-Paying Buyer Alert system" has been abused by
the dealer and what i can do about it and this is a problem for all buyers from
Europe if they buy from European dealers.
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| | | | | Author: | SylvainLS | | Posted: | Mar 30, 2024 14:40 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 64 times | | Topic: | Help | |
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| In Help, 1977_mauro writes:
| | | | if you do not like the quality of the goods, you can return them to the retailer
for any reason. this is normal day-to-day business in europe.
|
-- New LEGO bricks are commodieties, not more, not less, what do you mean
by the quality?
Reading your messages so far one could mean that you sent the package back for
no reason.
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First, they said they have a reason.
Second, even if you/we/anyone don’t agree with the reason, according to EU laws,
they can return without any reason.
IOW: that’s not the problem. The problem is abuse of the NPB system.
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| | | | | | | Author: | Bibosstone | | Posted: | Mar 30, 2024 14:42 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 57 times | | Topic: | Help | |
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| In Help, SylvainLS writes:
| | In Help, 1977_mauro writes:
| | | | if you do not like the quality of the goods, you can return them to the retailer
for any reason. this is normal day-to-day business in europe.
|
-- New LEGO bricks are commodieties, not more, not less, what do you mean
by the quality?
Reading your messages so far one could mean that you sent the package back for
no reason.
|
First, they said they have a reason.
Second, even if you/we/anyone don’t agree with the reason, according to EU laws,
they can return without any reason.
IOW: that’s not the problem. The problem is abuse of the NPB system.
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thank you for understanding the facts
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| | | | | | | Author: | StarBrick | | Posted: | Mar 30, 2024 14:56 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 60 times | | Topic: | Help | |
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| In Help, SylvainLS writes:
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IOW: that’s not the problem. The problem is abuse of the NPB system.
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And the real question is: can this abuse be prevented? I think not as most of
the 'rules' here are still based on a set of values of a collective community.
This abuse of the NPB system shows its weakness.
Hope it can be case-specifically fixed by @Admin_Russell.
System fix would be better, but which...?
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| | | | | | | | | Author: | SylvainLS | | Posted: | Mar 30, 2024 15:16 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, StarBrick writes:
| | In Help, SylvainLS writes:
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IOW: that’s not the problem. The problem is abuse of the NPB system.
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And the real question is: can this abuse be prevented? I think not as most of
the 'rules' here are still based on a set of values of a collective community.
This abuse of the NPB system shows its weakness.
Hope it can be case-specifically fixed by @Admin_Russell.
System fix would be better, but which...?
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Well, some have proposed counting the number of cancellations, either to remove
buying priviledges or only warn sellers.
I don’t know if that’s way to go or if there’s another solution.
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