Discussion Forum: All Replies to Message 1462222

 Author: Stellar View Messages Posted By Stellar
 Posted: Mar 31, 2024 06:18
 Subject: Re: Setting Orders to Complete!
 Viewed: 72 times
 Topic: Suggestions
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Stellar (3545)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
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Store: Stellar Bricks
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In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

  
But just an opinion based on my experience as a BL vendor, and very obviously
not that some other sellers.

-popsicle
 Author: MMillere View Messages Posted By MMillere
 Posted: Mar 31, 2024 09:54
 Subject: Re: Setting Orders to Complete!
 Viewed: 55 times
 Topic: Suggestions
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MMillere (5343)

Location:  USA, Georgia
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Aug 1, 2000 Contact Member Seller
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Agreed

Milissa
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 18:27
 Subject: Re: Setting Orders to Complete!
 Viewed: 91 times
 Topic: Suggestions
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popsicle (6675)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
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Store: ConstrucToys
In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.
 
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 18:41
 Subject: Re: Setting Orders to Complete!
 Viewed: 54 times
 Topic: Suggestions
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popsicle (6675)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Suggestions, popsicle writes:
  In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

-popsicle
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 19:04
 Subject: Re: Setting Orders to Complete!
 Viewed: 55 times
 Topic: Suggestions
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popsicle (6675)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Suggestions, popsicle writes:
  In Suggestions, popsicle writes:
  In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

Opening sentence: "Buyer and Seller each have tasks to complete
during the lifetime of an order"


Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


I've always maintained that I personally don't care if my buyers fulfill
their task, not really, and will gladly handle it when needed.

-popsicle
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 19:49
 Subject: Re: Setting Orders to Complete!
 Viewed: 38 times
 Topic: Suggestions
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1001bricks (52506)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 19:55
 Subject: Re: Setting Orders to Complete!
 Viewed: 50 times
 Topic: Suggestions
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popsicle (6675)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Suggestions, 1001bricks writes:
  In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:09
 Subject: Re: Setting Orders to Complete!
 Viewed: 39 times
 Topic: Suggestions
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1001bricks (52506)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Suggestions, popsicle writes:
  In Suggestions, 1001bricks writes:
  Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun

Even chatGPT knows better:

"Updated" simply means that some changes or modifications have been made
to a particular piece of information, product, or service. It indicates that
the information has been refreshed or modified in some way, which could include
corrections, additions, or enhancements.

However, "updated" does not necessarily imply that the information is
not outdated. In other words, while updates may have been applied, it's possible
that those updates are insufficient to bring the information completely up-to-date,
especially if significant changes have occurred since the last update.

Therefore, it's crucial to understand that while updates are important for
maintaining accuracy and relevance, they may not always guarantee that the information
is completely current or not outdated. Users should exercise caution and consider
other factors such as the date of the last update, the pace of change in the
relevant industry or market, and any additional sources of information available.


Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:26
 Subject: Re: Setting Orders to Complete!
 Viewed: 40 times
 Topic: Suggestions
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1001bricks (52506)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Suggestions, 1001bricks writes:
  Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.

And the Suggestion wasn't about what could or should do the buyer, but if
the seller should or shouldn't be able to set the transaction to "Completed".

This is even easier: no (he shouldn't).
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Mar 31, 2024 19:58
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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Saitobricks.ca (39)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Unlicensed Bricks
In Suggestions, 1001bricks writes:
  In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

We are not Amazon, that’s why buyers are so lazy now.

  Both this concept and Help page are outdated.

1) Fix the Help page(s).

Please do

  2) Disallow the seller to change to Received or Completed.

Why?
Other that the incompetent buyers who are to lazy to do it them selfs I see no
problem.
I like to be able to know that my customers have received their orders.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:15
 Subject: Re: Setting Orders to Complete!
 Viewed: 32 times
 Topic: Suggestions
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1001bricks (52506)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Suggestions, Saitobricks.ca writes:
  We are not Amazon, that’s why buyers are so lazy now.

Be kind with buyers.

Be happy they do what they only HAVE to do: place an order with no problem, and
pay for it in a timely manner.

That's it.


  I like to be able to know that my customers have received their orders.

It's not your business.

You're a seller, you ship what you've been ordered for.

If there's a problem in the end, you'll be informed.

Otherwise you leave the buyer alone; we've concerns for Privacy here.