Discussion Forum: All Replies to Message 1461563

 Author: BrickBonder View Messages Posted By BrickBonder
 Posted: Mar 27, 2024 12:28
 Subject: Re: How many mistakes in an order are OK?
 Viewed: 50 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

BrickBonder (86)

Location:  USA, Texas
Member Since Contact Type Status
Aug 30, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BrickBonder
  Meanwhile, I came here to point out that LEGO themselves sent me too many parts
on an order this week. It's better than an under count, but I'll still
let them know for their own inventory purposes.

Very true. The people who fill Lego.com Pick a Brick orders make mistakes, just
like the rest of us.

For me, they are usually more accurate than Bricklink sellers, but the same general
rules apply: If I limit an order to 20 or fewer different part types, or keep
all quantities 4 or less, the result is usually 100% accuracy. But orders with
more than 20 line items at quantities above 4 will usually result in at least
one error.

For example, I am building a collection from scratch, so I often order a part
in every color available (except for ugly highlighter yellow). Rarely do I ever
receive the exact ordered quantities. Usually the mistakes are tiny overages
in one or two colors, but about half as often they go under for one color.

One time I ordered 200 and 100 masonry bricks in different colors and they sent
me 200 of each. Another time they sent me 20 fairly expensive earth green 6x6
plates on an order without any plates. Once, they forget to include a line item
of 50 hotdog pieces. Out of 50 or so Pick a Brick orders, a line item has been
completely missing a total of 5 or 6 times.

Most importantly, Lego is very good about fixing mistakes if you contact them.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 27, 2024 12:37
 Subject: Re: How many mistakes in an order are OK?
 Viewed: 49 times
 Topic: Buying
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (3821)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
  For me, they are usually more accurate than Bricklink sellers

Interesting, from my experience when buying best seller I always expect +/- 10
qty whenever I order 100+ of something