Discussion Forum: Thread 352994

 Author: Danielmoc View Messages Posted By Danielmoc
 Posted: Jan 22, 2024 14:32
 Subject: Paypal Api Error
 Viewed: 71 times
 Topic: Buying
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Danielmoc (135)

Location:  Norway, Akershus
Member Since Contact Type Status
Jun 6, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: No name Store
Hi all i need help

I try to buy from a store and i get this message:


PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

But i have no issue with my Paypal. What can be wrong? is it the store ?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 22, 2024 14:37
 Subject: Re: Paypal Api Error
 Viewed: 29 times
 Topic: Buying
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1001bricks (52428)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, Danielmoc writes:
  Hi all i need help

I try to buy from a store and i get this message:


PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

But i have no issue with my Paypal. What can be wrong? is it the store ?


A few reported this problem, like:
https://www.bricklink.com/message.asp?ID=1422936

AFAIK, we don't know much about this - but it doesn't seem to be frequent
and could depend the Shop, maybe its settings or just bad luck for the seller?
 Author: Danielmoc View Messages Posted By Danielmoc
 Posted: Jan 22, 2024 14:43
 Subject: Re: Paypal Api Error
 Viewed: 24 times
 Topic: Buying
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Danielmoc (135)

Location:  Norway, Akershus
Member Since Contact Type Status
Jun 6, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: No name Store
Hey 1001bricks

Thanks for you reply. It is weird though since i bought from the same place like
2 weeks ago and then it worked.




In Buying, 1001bricks writes:
  In Buying, Danielmoc writes:
  Hi all i need help

I try to buy from a store and i get this message:


PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

But i have no issue with my Paypal. What can be wrong? is it the store ?


A few reported this problem, like:
https://www.bricklink.com/message.asp?ID=1422936

AFAIK, we don't know much about this - but it doesn't seem to be frequent
and could depend the Shop, maybe its settings or just bad luck for the seller?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 22, 2024 14:49
 Subject: Re: Paypal Api Error
 Viewed: 30 times
 Topic: Buying
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1001bricks (52428)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, Danielmoc writes:
  Hey 1001bricks

Thanks for you reply. It is weird though since i bought from the same place like
2 weeks ago and then it worked.

Hi Daniel!

No clue, sorry.

I'll try to check/help normally tomorrow another shop which has the problem
(helping the seller on distance), I'll tell if we could fix it.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 22, 2024 16:24
 Subject: Re: Paypal Api Error
 Viewed: 29 times
 Topic: Buying
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1001bricks (52428)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  But i have no issue with my Paypal. What can be wrong? is it the store ?

Wow - I just encountered the problem while trying to buy a couple Minifigures
in another French shop!

 


 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 22, 2024 16:43
 Subject: Re: Paypal Api Error
 Viewed: 23 times
 Topic: Buying
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1001bricks (52428)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, 1001bricks writes:
  
  But i have no issue with my Paypal. What can be wrong? is it the store ?

Wow - I just encountered the problem while trying to buy a couple Minifigures
in another French shop!



Retried 15 minutes later, same error message and e-mail from PayPal.
But could order the same items in another shop, same PayPal payment, worked well.

It seems some shops have this.
 Author: Stellar View Messages Posted By Stellar
 Posted: Jan 23, 2024 04:08
 Subject: Re: Paypal Api Error
 Viewed: 25 times
 Topic: Buying
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Stellar (3521)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Buying, 1001bricks writes:
  In Buying, 1001bricks writes:
  
  But i have no issue with my Paypal. What can be wrong? is it the store ?

Wow - I just encountered the problem while trying to buy a couple Minifigures
in another French shop!



Retried 15 minutes later, same error message and e-mail from PayPal.
But could order the same items in another shop, same PayPal payment, worked well.

It seems some shops have this.

When these arise in the forum I say to wait a few hours or the next day to retry,
they don't post anymore replies after that...
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 23, 2024 08:04
 Subject: Re: Paypal Api Error
 Viewed: 29 times
 Topic: Buying
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1001bricks (52428)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, Stellar writes:
  In Buying, 1001bricks writes:
  In Buying, 1001bricks writes:
  
  But i have no issue with my Paypal. What can be wrong? is it the store ?

Wow - I just encountered the problem while trying to buy a couple Minifigures
in another French shop!



Retried 15 minutes later, same error message and e-mail from PayPal.
But could order the same items in another shop, same PayPal payment, worked well.

It seems some shops have this.

When these arise in the forum I say to wait a few hours or the next day to retry,
they don't post anymore replies after that...

Just checked, still happens after a week in the same French shop.
I try to debug this with them today (normally).
 Author: pureoil66 View Messages Posted By pureoil66
 Posted: Jan 22, 2024 16:45
 Subject: Re: Paypal Api Error
 Viewed: 38 times
 Topic: Buying
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pureoil66 (2444)

Location:  USA, Minnesota
Member Since Contact Type Status
Jul 9, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MN Brick Clearance
The only time I ever received an error like that is when I was making a large
number of orders for a MOC at the same time and my credit card (through Paypal)
pushed back against me because I had too many Paypal transactions at the same
time. I called them and they released the hold, and it started working again.

MN Brick Clearance

In Buying, Danielmoc writes:
  Hi all i need help

I try to buy from a store and i get this message:


PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

But i have no issue with my Paypal. What can be wrong? is it the store ?