Discussion Forum: Thread 351088

 Author: arilou View Messages Posted By arilou
 Posted: Dec 3, 2023 14:14
 Subject: Slow
 Viewed: 128 times
 Topic: Technical Issues
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arilou (136)

Location:  Germany, Baden-Württemberg
Member Since Contact Type Status
Oct 8, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Above
Dear Bricklink-Team,

the whole website has become very slow. I don't know if that's a result
of Nov.-3rd-Incident.
When I was working in IT/Web tech, there was a rule "no page may take more
than 7 seconds to complete". Otherwise, users tend to abort using the service.

I like Bricklink.
I'd prefer not to migrate to an other service.

Sincerely,
Arilou.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 3, 2023 14:37
 Subject: Re: Slow
 Viewed: 44 times
 Topic: Technical Issues
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1001bricks (52466)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  the whole website has become very slow. I don't know if that's a result
of Nov.-3rd-Incident.

Zero delay problem for months or years here.

Could be a specific isp/country/zone delay?

Try a traceroute with delays to check what's slow?
 Author: Re_Model View Messages Posted By Re_Model
 Posted: Dec 3, 2023 14:42
 Subject: Re: Slow
 Viewed: 33 times
 Topic: Technical Issues
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Re_Model (88)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Oct 27, 2019 Contact Member Seller
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Store: Re-Model
Also no delay here (Netherlands)
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Dec 3, 2023 14:45
 Subject: Re: Slow
 Viewed: 36 times
 Topic: Technical Issues
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Stuart9 (1102)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
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Store: Top Slot
Working fine here.




In Technical Issues, arilou writes:
  Dear Bricklink-Team,

the whole website has become very slow. I don't know if that's a result
of Nov.-3rd-Incident.
When I was working in IT/Web tech, there was a rule "no page may take more
than 7 seconds to complete". Otherwise, users tend to abort using the service.

I like Bricklink.
I'd prefer not to migrate to an other service.

Sincerely,
Arilou.
 Author: 129samot View Messages Posted By 129samot
 Posted: Dec 3, 2023 14:56
 Subject: Re: Slow
 Viewed: 30 times
 Topic: Technical Issues
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129samot (287)

Location:  Luxembourg
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Jun 19, 2021 Contact Member Seller
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Store Closed Store: 129samot
slow for me as well
 Author: arilou View Messages Posted By arilou
 Posted: Dec 3, 2023 21:12
 Subject: Re: Slow
 Viewed: 43 times
 Topic: Technical Issues
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arilou (136)

Location:  Germany, Baden-Württemberg
Member Since Contact Type Status
Oct 8, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Above
04.12.2023, 2:40 am
I'm living in Germany.

Output of tracert www.bricklink.com

Routenverfolgung zu lb-web-107560069.us-east-1.elb.amazonaws.com [34.198.125.97]
über maximal 30 Hops:

1 1 ms 1 ms 1 ms 192.168.0.2
2 6 ms 5 ms 5 ms i5E86C6B0.versanet.de [94.134.198.176]
3 5 ms 5 ms 6 ms 62.214.34.229
4 13 ms 12 ms 12 ms 80.150.171.166
5 13 ms 12 ms 12 ms hu0-5-0-2.rcr22.fra06.atlas.cogentco.com [149.11.96.41]
(cogent is 'TIER 1' ~ international backbone net)
6 22 ms 13 ms 14 ms be2845.ccr41.fra03.atlas.cogentco.com [154.54.56.189]
7 19 ms 22 ms 19 ms be2813.ccr41.ams03.atlas.cogentco.com [130.117.0.121]
8 29 ms 29 ms 29 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
9 98 ms 98 ms 98 ms be3042.ccr21.ymq01.atlas.cogentco.com [154.54.44.162]
10 98 ms 98 ms 99 ms be2089.rcr21.ymq02.atlas.cogentco.com [154.54.45.114]
11 101 ms 103 ms 101 ms 38.104.155.194 (38.x.x.x ~~ is still cogent)
12 * 107 ms 116 ms 150.222.109.121 (155.222.x.x ~~ amazon canada
elastic cloud)
13 102 ms 102 ms 103 ms 52.94.81.121 (52.84.x.x-52.95.x.x ~~ amazon
canada elastic cloud)
14 * * * Zeitüberschreitung der Anforderung. (timeout
exceeded)
15 * * * Zeitüberschreitung der Anforderung.
16 * * * Zeitüberschreitung der Anforderung.
17 * * * Zeitüberschreitung der Anforderung.
18 * * * Zeitüberschreitung der Anforderung.
19 * * * Zeitüberschreitung der Anforderung.
20 * * * Zeitüberschreitung der Anforderung.
21 * * * Zeitüberschreitung der Anforderung.
22 * * * Zeitüberschreitung der Anforderung.
23 * * * Zeitüberschreitung der Anforderung.
24 * * * Zeitüberschreitung der Anforderung.
25 * * * Zeitüberschreitung der Anforderung.
26 * * * Zeitüberschreitung der Anforderung.
27 * * * Zeitüberschreitung der Anforderung.
28 * * * Zeitüberschreitung der Anforderung.
29 * * * Zeitüberschreitung der Anforderung.
30 * * * Zeitüberschreitung der Anforderung.

Ablaufverfolgung beendet.

////////

All acceptably fast within Germany, also on international backbone to Canada
- then 'timeout' in Amazon Canada EC2 (elastic cloud).
This seems to be an Amazon EC2 internal problem/Bricklink hosting problem.
I assume, Amazon (Canada) EC2 is hosting bricklink.
 Author: arilou View Messages Posted By arilou
 Posted: Dec 4, 2023 08:00
 Subject: Re: Slow
 Viewed: 38 times
 Topic: Technical Issues
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arilou (136)

Location:  Germany, Baden-Württemberg
Member Since Contact Type Status
Oct 8, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Above
Ok, fast again, first time since weeks.
Thank you!
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Dec 4, 2023 11:30
 Subject: Re: Slow
 Viewed: 52 times
 Topic: Technical Issues
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cosmicray (3498)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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Store Closed Store: Cosmic Toys
In Technical Issues, arilou writes:
  Dear Bricklink-Team,

the whole website has become very slow. I don't know if that's a result
of Nov.-3rd-Incident.
When I was working in IT/Web tech, there was a rule "no page may take more
than 7 seconds to complete". Otherwise, users tend to abort using the service.

I like Bricklink.
I'd prefer not to migrate to an other service.

Sincerely,
Arilou.

Some people in AUS mentioned a Fortnite update, that was clogging the inter-tubes.
Might be part of what you observed.

Nita Rae