Discussion Forum: Suggestions: Message 993654
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 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 13, 2016 06:52
 Subject: Information available in stores
 Viewed: 126 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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WoutR (922)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
ALL signs as before should be visible in stores without hovering, clicking etc.
- Coupons in store.
- Orders in store.
- Note on member in store.
- Store is most favorite
- Store is least favorite

Several of these signs work as a warning. For example, the visible Note on member
icon informed me that I made a note about that member, which I should read before
even thinking
about ordering. In most cases, a note is not a good sign. They warn me about
bad experiences in the past. They are one of the few tools I have to protect
myself. The same is true for the Least Favourite stores. Not having these signs
available as warning signals does make me feel LESS SAFE as a buyer.

The number of orders in store (including link to non-purged orders) and the most
favourite help me to evaluate past experiences with this seller. In most cases,
it helps to build confidence, making me feel safer as a buyer.

Having the coupon visible before checkout usually makes me buy more, in order
to gain maximal benefits of that coupon. It stimulates sales. In most cases that
is one of the reasons why the coupon was issued in the first place. It makes
me feel good about the seller, and the seller gets a better order.



Buying and selling over long distance requires a lot of confidence between buyer
and seller. Having these features directly available (NOT hidden) is a great
tool to help build that confidence. Hiding them reduces confidence.

Message Has 1 Reply:

View Thread Re: Information available in stores - TakeAbricK (13497)
[...] available [...] available [...] I checked and it seems that you see a thumbs up / down for most / least favorite store. Coupons, previous orders, notes are not visible.
(97 months ago, Jun 13, 2016, to Suggestions)

3 Messages in this Thread:

 Msg 1 « - WoutR (922) 97 months ago Jun 13, 2016 to Suggestions
 Msg 2 - TakeAbricK (13497) 97 months ago Jun 13, 2016 to Suggestions
 Msg 3 - WoutR (922) 97 months ago Jun 13, 2016 to Suggestions

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