Discussion Forum: Suggestions: Message 831891
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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 28, 2014 02:29
 Subject: Re: Let's all vote for the heavy weight champion
 Viewed: 70 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
In Suggestions, legoman77 writes:
  In Suggestions, fosterbengoshi writes:
  In Suggestions, enig writes:
  In Suggestions, fosterbengoshi writes:
  In Suggestions, legoman77 writes:
  
Of course my opinion is not to allow fees at all, build them into the price of
the the items being sold.

John, could you please explain how I can build my costs into into the price of
penny parts. Specifically, if a buyer places an order with me for a single $0.02
part (which has actually happened to me) how do I price the $0.37 PayPal fee
and $0.20 cost of the bubble mailer into the price of that part?

Thor

If you can not think of how, then one of the ways is here
http://www.bricklink.com/help.asp?helpID=17

What I do if someone needs a $0.02 part is I welcome the buyer to my shop, explain
that no one will be making any money out of the order anyways except PayPal and
my post office, and ship the order 100% free.

I am not here to give away LEGO for free. I operate my store as a business. If
I go into a LEGO store and want to buy only one brick, they won't let me.
Nor would they let me have it for free. And where would you draw the line? 5
cents? 50 cents? One dollar? And how many buyers would you do this for? 10? 50?
100?


That would be true if you only got orders that were for a few cents. Giving
away a little now and then does not negate you being here to operate a business.
I managed a small business, 4 million in sales annually, and we gave away a
lot of product. Our sales kept growing for the 13+ years I was the general manager.
At trade shows we gave away hundreds of dollars in product. By giving someone
a 2 cent part, that is the example you used, builds a relationship with buyers.
Quite a few of those I sent freebies to came back later and bought more. You
seem to look at this as if it were all or nothing, or black and white only.
You also said that you actually got a small order like this, not that you had
a lot of them. Basically you are pointing out one side of the spectrum to prove
a point about all the others. Not really valid in that a 2 cent sale is as uncommon
as a $7,000 sale (I had a couple of those.) It never hurts to be generous and
accommodating.


Uncommon or not, I just expect ALL my buyers to pay for their orders no matter
how small it may be. Like I said, where do you draw the line? I like black and
white. You place an order you pay for it. I also think the marketing freebies
you give out at trade shows is different than situations where buyers place an
order and you then decide to give it to them for free.

  
  As for minimum purchase amounts, you don't seem to realize that some buyers
only want one or two parts and don't want to spend $5 or $10 more for stuff
they don't need or want. They are perfectly willing to pay the price of the
part, plus shipping and a modest fee. Ban all fees and you will severely limit
the ability of buyers to place very small orders.

Doesn't happen all that often, at least not to me when I was a seller. Fees
might also ban the small orders by adding in dollars to that 2 cent order. What
you are saying is that small orders become acceptable if you turn them into larger
orders by fees.

I see no problem if fees discourage small orders. In fact, that is precisely
why many sellers charge fees on small orders. To discourage them.

And what I am saying is that some buyers are perfectly willing (and actually
prefer) to pay a $1.00 fee to get that one item they need rather than spending
$10 more to get things they don't need.

Thor

Message is in Reply To:

View Thread Re: Let's all vote for the heavy weight champion - legoman77 (3628)
[...] That would be true if you only got orders that were for a few cents. Giving away a little now and then does not negate you being here to operate a business. I managed [...]
(121 months ago, Jun 28, 2014, to Suggestions)

Message Has 1 Reply:

View Thread Re: Let's all vote for the heavy weight champion - legoman77 (3628)
[...] [...] I am sorry, I just cannot imagine a person that does not Need Lego. John P
(121 months ago, Jun 28, 2014, to Suggestions)

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