  
| Author: | ScootersBricks  | | Posted: | Jun 10, 2014 11:28 | | Subject: | Re: bad sellers | | Viewed: | 91 times | | Topic: | Suggestions | |
|
| In Suggestions, tkkemp writes:
| | In Suggestions, ScootersBricks writes:
| | In Suggestions, secondbricks writes:
| | In Suggestions, ScootersBricks writes:
| | A couple things to point out here:
|
| |
Now let's look at a similar situation, but change it from a religious thing
to something else. I'm a HUGE Kentucky Wildcats fan. The KY Wildcats basketball
team rocks, period. I can't get enough of the games and have been a fan
since I was little.
|
I understand your thoughts on this however I would recommend that religion and
political views be kept separate from 'business'. It's a personal
decision on the part of each seller however.
The above sporting example seems minor enough however there are those with more
strange tastes.
I can't imagine many here would defend the dispersal of White Supremacy or
Anti-Abortion propaganda with their orders yet it may too be simply classified
as someone posting ones' beliefs. There's a host of beliefs out there
ranging from those accepted throughout the world to those accepted in particular
countries to those accepted by fringe groups. Holding the beliefs is not illegal
but disseminating them in such a manner and not expecting issues may be naive.
With regard to this case, to many around the world Churches and associated religions
have a lot to answer for with regard to how societies were or are.
Religious literature's potential provocative nature may not be obvious to
all but there are plenty of victims of all major religions out there and some
may also happen to like little plastic bricks.
|
When you decide that you are going to insert religion (or any touchy subject
for that matter) into your business, you are making a business decision. Sometimes
that decision is well-received, and sometimes it is not. Some businesses thrive
because of their religious undertone (or political, etc.). Others may suffer
for it. It isn't necessarily "wrong" to include religion as part of your
business model--but it is definitely going to make some sellers tune out
while others tune in. Will you get more visits/return visits/customers as a
result? Who knows. For some that isn't the most important part of business,
anyway, and having a channel to express their feelings is a paycheck in itself.
Personally I am extremely religious. Yet there is no mention or hint of it in
my business. We didn't make a choice when we started "Let's keep religion
out of bricks!" or anything - it just didn't come up when designing our store.
I do hope that others are able to see a kindness and compassion in my actions
as a store owner that make them wonder.
|
So how would you feel if i included some very anti-religious material in an order
you placed with me?
I disagree with anything of this nature being included in an order. If you place
an order from LEGO S@H you don't get a pamphlet talking about religion, or
the social philosophies of Denmark.
I get that you CAN do it, but I don't think it's appropriate. And here's
why:
Let's presume there are two customers one that will be offended, and one
that won't. If you email the material to both customers here's your potential
outcomes:
1. Customer A - Receives the material and is anywhere on the neutral to happy
scale about receiving the item. Or conversely, you don't send the material
and Customer A is STILL anywhere from neutral to happy about your order (assuming
they got the parts they wanted)
2. Customer B - Receives the material and is upset or offended. or conversely,
you don't send the material and Customer B is ALSO anywhere from neutral
to happy about their order.
So if you send the material, you take the risk of upsetting a customer, and losing
that customer forever. Whereas if you don't send the material, you don't
risk upsetting or losing any customers.
As a business, why would you consciously make a decision to risk X number of
customers???
I just think it's bad business.
|
If you send me a pamphlet on atheism, I'll toss it because it's not relevant
to me. At the same time I'll hit the SKIP button on my DVR to go past a
commercial that isn't relevant to me. And then I'll give you positive
feedback like everyone else does.
It might be bad business to insert your personal beliefs into how you run your
store. But in the end that decision comes down to that particular store owner.
Some stores flourish because of their decision to specifically 'come out'
as being in support of one thing or another. In the same way, if you aren't
a Wildcat, you probably are going to be very put off by the Wildcat Outfitter
stores all over the place where I live.
For me, it just works better to just provide the type of service that my beliefs
suggest that I should. For others, they may feel it is better to take it a step
further. Up to them. I know that one of my favorite stores I buy from is from
someone who does just so happen to send religious material - but he says in very
big letters on his splash page that he does so, explains the type of material
it may be, and gives you an option to opt out if you aren't interested.
I like to shop with this guy because he's extremely nice, has good customer
service, and takes a HUGE amount of pride in his work. He goes above and beyond
compared to other sellers. Is this because he believes he is called to do so
by a higher power? Dunno. Maybe, maybe not.
|
|
Message is in Reply To:  Re: bad sellers - tkkemp (338) | [...] So how would you feel if i included some very anti-religious material in an order you placed with me? I disagree with anything of this nature being included in an order. [...]
(122 months ago, Jun 10, 2014, to Suggestions) |
40 Messages in this Thread: Msg 1 - brix4kix (1124) 122 months ago Jun 9, 2014 to Suggestions
 Msg 2 - dee6128 (1335) 122 months ago Jun 9, 2014 to Suggestions
  Msg 3 - brix4kix (1124) 122 months ago Jun 9, 2014 to Suggestions
Msg 4 - ScootersBricks (4805)  122 months ago Jun 10, 2014 to Suggestions
Msg 5 - LottaBricks (3438) 122 months ago Jun 10, 2014 to Suggestions
Msg 6 - ScootersBricks (4805) 122 months ago Jun 10, 2014 to Suggestions
Msg 7 - LottaBricks (3438) 122 months ago Jun 10, 2014 to Suggestions
Msg 8 - freshstuds.com (4191) 122 months ago Jun 10, 2014 to Suggestions
Msg 9 - ScootersBricks (4805) 122 months ago Jun 10, 2014 to Suggestions
Msg 10 - tkkemp (338) 122 months ago Jun 10, 2014 to Suggestions
Msg 11 « - ScootersBricks (4805) 122 months ago Jun 10, 2014 to Suggestions
Msg 12 - bb138026 (2363) 122 months ago Jun 10, 2014 to Suggestions
Msg 13 - calebfishn (2146) 122 months ago Jun 10, 2014 to Suggestions
Msg 14 - brix4kix (1124) 122 months ago Jun 10, 2014 to Suggestions
Msg 15 - bb138026 (2363) 122 months ago Jun 10, 2014 to Suggestions
Msg 16 - Etown (1740) 122 months ago Jun 10, 2014 to Suggestions
Msg 17 - brix4kix (1124) 122 months ago Jun 10, 2014 to Suggestions
Msg 18 - HandofBobb (151) 122 months ago Jun 10, 2014 to Suggestions
Msg 19 - ScootersBricks (4805) 122 months ago Jun 10, 2014 to Suggestions
Msg 20 - Proprietor (1699) 122 months ago Jun 10, 2014 to Suggestions
Msg 21 - brix4kix (1124) 122 months ago Jun 10, 2014 to Suggestions
Msg 22 - brix4kix (1124) 122 months ago Jun 10, 2014 to Suggestions
Msg 23 - ScootersBricks (4805) 122 months ago Jun 10, 2014 to Suggestions
Msg 24 - erector (3743) 122 months ago Jun 10, 2014 to Suggestions
Msg 25 - LottaBricks (3438) 122 months ago Jun 10, 2014 to Suggestions
Msg 26 - briky (15364) 122 months ago Jun 10, 2014 to Suggestions
Msg 27 - ScootersBricks (4805) 122 months ago Jun 10, 2014 to Suggestions
Msg 28 - Stuart9 (1114) 122 months ago Jun 10, 2014 to Suggestions
Msg 29 - erector (3743) 122 months ago Jun 10, 2014 to Suggestions
Msg 30 - maxx3001 (2574) 122 months ago Jun 10, 2014 to Suggestions
Msg 31 - Rolf (339) 122 months ago Jun 10, 2014 to Suggestions
Msg 32 - Made_In_Bricks (3994) 122 months ago Jun 10, 2014 to Suggestions
Msg 33 - ScootersBricks (4805) 122 months ago Jun 10, 2014 to Suggestions
Msg 34 - freshstuds.com (4191) 122 months ago Jun 10, 2014 to Suggestions
Msg 35 - starbeanie (10860) 122 months ago Jun 10, 2014 to Suggestions
Msg 36 - Brettj666 (1112) 122 months ago Jun 10, 2014 to Suggestions
Msg 37 - bb345817 (149) 122 months ago Jun 10, 2014 to Suggestions
Msg 38 - tkkemp (338) 122 months ago Jun 10, 2014 to Suggestions
Msg 39 - starbeanie (10860) 122 months ago Jun 10, 2014 to Suggestions
Msg 40 - Made_In_Bricks (3994) 122 months ago Jun 10, 2014 to Suggestions
Entire thread on one page
This message and all its replies on one page
|
USA, Kentucky
