Author:  Momdukes  Posted:  Apr 27, 2024 00:32  Subject:  Something needs to change  Viewed:  307 times  Topic:  Problem Order Cancel Reply

BrickLink ID Card Momdukes (148) Location:  USA, New York Member Since Contact Type Status Apr 5, 2023 Buyer

First, I have to say that most of the buyers that I have bought from have been very professional and easy to work with. And now I have to rank I guess, I just received an order today that everything was listed as new but when I looked them over and I had a couple issues I reached out to the seller and she came back saying that when these left her home there was nothing wrong with them. One was a torso listed as “new and never assembled” but I can clearly see where the white print on the neck is scratched from a head being removed and the second was also a torso but this one had teeth marks on it. She said she took pictures before she sent them out and I have asked her to send me them and I have sent her pics of what I received. She said she had taken these out of the sets herself but the first torso was from a collectors series and not part of a boxed set. And another item, that I wasn’t even going to bother about, also comes from a collector series but came with a couple scratches on it but it was nothing I wasn’t going to work with but she states that all of it came from new sets that she opened herself….. but again this wasn’t from a big box set. I understand that some items scratch while in the bigger sets because of the way they are bagged but I have also opened quite a lot of new sets and have never come across items in these states of wear and have NEVER opened one that had teeth marks on anything lol! She is refusing to rectify anything and said I can return them at my own expense but that she cannot give me a refund for something that was described accurately and shipped out accurately, which is false because of what I received proves she is wrong. I think because Bricklink won’t do much on their end to help the buyers out SOME of these sellers think they can do whatever they want and that they can get away with it. She had one negative review over 6 months ago and a neutral one so I thought I was relatively safe, her negative review was 2 missing items in the shipment but she refused to compensate for them. I have one order that currently is under review in PayPal but I don’t want to keep having to do this, I just want the parts that are described as such to be sent to me as such. Has anyone else going or been through problems like this? If so how are you handling it? Ps I want to state that I use a jewelers loop to review my items in my orders so I can see all that is wrong or right with a item.

Message Has 2 Replies:

Re: Something needs to change - Nubs_Select (3759)

Mhm, quality on bricklink seems to be a completely foreign idea to many sellers. For example this (URL) Is an order I placed, it’s not special or rare for me to get items damaged [...] (11 days ago, Apr 27, 2024, to Problem Order)

Re: Something needs to change - yorbrick (1182)

If you are not happy with condition and the seller does nothing to rectify it, then leave them negative feedback stating your concerns. You do need to be a bit careful if you [...] (11 days ago, Apr 27, 2024, to Problem Order)

25 Messages in this Thread:

 Msg 1 « - Momdukes (148) 11 days ago Apr 27, 2024 to Problem Order
 Msg 2 - Nubs_Select (3759) 11 days ago Apr 27, 2024 to Problem Order
 Msg 3 - TheBrickGuys (13270) 10 days ago Apr 27, 2024 to Problem Order
 Msg 4 - Nubs_Select (3759) 10 days ago Apr 27, 2024 to Problem Order
 Msg 5 - Nubs_Select (3759) 10 days ago Apr 27, 2024 to Problem Order
 Msg 6 - zorbanj (811) 10 days ago Apr 27, 2024 to Problem Order
 Msg 7 - zorbanj (811) 10 days ago Apr 27, 2024 to Problem Order
 Msg 8 - Nubs_Select (3759) 10 days ago Apr 27, 2024 to Problem Order
 Msg 9 - Nubs_Select (3759) 10 days ago Apr 27, 2024 to Problem Order
 Msg 10 - Dhobeck (33) 10 days ago Apr 27, 2024 to Problem Order
 Msg 11 - Dhobeck (33) 10 days ago Apr 27, 2024 to Problem Order
 Msg 12 - Nubs_Select (3759) 10 days ago Apr 27, 2024 to Problem Order
 Msg 13 - Dhobeck (33) 10 days ago Apr 27, 2024 to Problem Order
 Msg 14 - LeeGo73 (1250) 10 days ago Apr 27, 2024 to Problem Order
 Msg 15 - Dhobeck (33) 10 days ago Apr 27, 2024 to Problem Order
 Msg 16 - TheBrickGuys (13270) 10 days ago Apr 27, 2024 to Problem Order
 Msg 17 - zorbanj (811) 10 days ago Apr 27, 2024 to Problem Order
 Msg 18 - Nubs_Select (3759) 10 days ago Apr 27, 2024 to Problem Order
 Msg 19 - Nubs_Select (3759) 10 days ago Apr 27, 2024 to Problem Order
 Msg 20 - yorbrick (1182) 11 days ago Apr 27, 2024 to Problem Order
 Msg 21 - Momdukes (148) 11 days ago Apr 27, 2024 to Problem Order
 Msg 22 - Brickwilbo (1534) 10 days ago Apr 27, 2024 to Problem Order
 Msg 23 - yorbrick (1182) 10 days ago Apr 27, 2024 to Problem Order
 Msg 24 - Momdukes (148) 11 days ago Apr 27, 2024 to Problem Order
 Msg 25 - Momdukes (148) 11 days ago Apr 27, 2024 to Problem Order