Author: | jennnifer | Posted: | Apr 15, 2024 13:14 | Subject: | Re: Messages and Orders purged! | Viewed: | 63 times | Topic: | Problem Order | |
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| In Problem Order, vrod2000 writes:
| Can anyone help?
After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)
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You would have known the shipping charges when you paid. Are you talking about
customs fees or taxes? Was there a VAT form attached to your parcel?
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The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
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I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
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All of my prior orders are gone and so are my old messages.
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BrickLink purges all non-problem orders after 6 months.
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I was able to download the order (without much details, but it had the prices).
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You would have received a detailed invoice when you made your purchase. Find
it in your email account.
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Is there a way to get back my messages? Or order? I did not delete these things.
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No, but BrickLink messages should also be sent to your email. Have a look!
Unless your seller failed to attach the VAT receipt to your order, whatever charges
that occurred were likely not their fault. However, 6 months is a ridiculous
time frame and they should have responded to you by now with either a refund
or a resolution you could both agree to.
Good luck,
~Jen
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Message is in Reply To: Messages and Orders purged! - vrod2000 (32) | Can anyone help? After 6 months of not getting my money back for a refused international package. (shipping was 50% higher than quoted, so I sent the package back) The [...] (2 months ago, Apr 15, 2024, to Problem Order) |
Message Has 2 Replies: Re: Messages and Orders purged! - vrod2000 (32) | I paid the exact price that was quoted to me. I thought shipping was high, but I tolerated it. Barely. At the parcel store the clerk showed me what was owed on it. It looked [...] (2 months ago, Apr 20, 2024, to Problem Order) |
10 Messages in this Thread: Msg 1 - vrod2000 (32) 2 months ago Apr 15, 2024 to Problem Order Msg 2 « - jennnifer (3537) 2 months ago Apr 15, 2024 to Problem Order Msg 3 - zorbanj (829) 2 months ago Apr 15, 2024 to Problem Order Msg 4 - jennnifer (3537) 2 months ago Apr 15, 2024 to Problem Order Msg 5 - 1001bricks (52506) 2 months ago Apr 15, 2024 to Problem Order Msg 6 - vrod2000 (32) 2 months ago Apr 20, 2024 to Problem Order Msg 7 - vrod2000 (32) 2 months ago Apr 20, 2024 to Problem Order Msg 8 - Nubs_Select (3839) 2 months ago Apr 20, 2024 to Problem Order Msg 9 - vrod2000 (32) 2 months ago Apr 23, 2024 to Problem Order Msg 10 - RebelliousBrick (8) 2 months ago Apr 15, 2024 to Problem Order
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