Discussion Forum: LEGO products: Message 1464632
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 Author: SurplusParts View Messages Posted By SurplusParts
 Posted: Apr 13, 2024 21:43
 Subject: Re: Brand new parts come predamaged :(
 Viewed: 57 times
 Topic: LEGO products
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SurplusParts (6259)

Location:  Australia, Victoria
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In LEGO products, Saitobricks.ca writes:
  Just opened the box on set 60430 and there are the two normal loose parts, but
they where both damaged and dirty

If I sold that new to a customer I would be in trouble, (the scuffs on the one
part are super obvious in real life) not good.

The dirty part i can't comment on. In the photo all i see is a bit of cardboard
dust which is perfectly normal on parts that come loose in a set. You just blow
it away. I have never seen a 'dirty' part in all my years using Lego.
Though you never know.

The scuff marks on the aircraft fuselage, whilst i can't see them in the
photo, are normal too. Black is the one of the worst offenders, and black parts
with large smooth areas even worse again. Between manufacturing, processing
and packaging, parts are constantly banging together causing this. I have had
to sell many a black part from a new set as a used part due to scuff marks and
scratches.

Whether it is acceptable or not is up to the individual. Lots of pros and
cons on both sides. Whilst i don't want to have scuff marks or scratches
on a windshield of a $500 set (which Lego has been trying to rectify to their
credit), a few scuff marks on a set like you have, which is a $20 set, well it
happens. The added costs to stop this happening would not be viable.

Message is in Reply To:

View Thread Brand new parts come predamaged :( - Saitobricks.ca (37)
Just opened the box on set 60430 and there are the two normal loose parts, but they where both damaged and dirty;( If I sold that new to a customer I would be in trouble, [...]
(1 month ago, Apr 13, 2024, to LEGO products)

5 Messages in this Thread:

 Msg 1 - Saitobricks.ca (37) 1 month ago Apr 13, 2024 to LEGO products
 Msg 2 - Dhobeck (39) 1 month ago Apr 13, 2024 to LEGO products
 Msg 3 - Saitobricks.ca (37) 1 month ago Apr 13, 2024 to LEGO products
 Msg 4 - Dhobeck (39) 1 month ago Apr 13, 2024 to LEGO products
 Msg 5 « - SurplusParts (6259) 1 month ago Apr 13, 2024 to LEGO products

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