Author:  MiniRoz  Posted:  Apr 1, 2024 17:26  Subject:  DESPERATE for HELP with shady SELLER!  Viewed:  564 times  Topic:  Problem Order Cancel Reply

BrickLink ID Card MiniRoz (428) Location:  USA, Virginia Member Since Contact Type Status Jan 22, 2023 Seller Store: Fig n’ BrickBerry Jam

I’m feeling a bit desperate and could really use help with an issue I’m having with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304, 4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over a month later, and both Clone Troopers had incorrect heads and no visors, all 4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing her rangefinder. When I reached out to the seller, he said those items are not included because they are “accessories” and not part of the minifigure (the listings say “does not include accessories”). I have explained repeatedly that everything listed in a minifigure’s inventory is part of the minifigure, and I have sent links to BrickLink’s policies to no avail. He is refusing to do anything to remedy this situation. I filed an NSS and a claim with PayPal, which he is disputing. My biggest concern is that PayPal likely doesn’t have the time to investigate the nuances of minifigure inventory or BL policies. He is refusing to acknowledge this, and claims my interpretation of the policies is incorrect. This hell loop is seriously stressing me out. Can anyone please offer some guidance on how to handle this? Here are some exchanges with the seller: Hello, I just received my order, and there are multiple problems: Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with Chancellor Palpatine sw1306 heads. They are also missing their visors. All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range finders Please let me know as soon as possible when you can ship all the missing items. Since shipping took a long time, can these be shipped with Priority Mail or Express Shipping? I look forward to hearing from you. I list in each sales publication it is specific how the minifigure comes, in some cases with a lack of accessories and that is why the prices are so low, although everything is new, you just can't get all the accessories. Your way of interpreting it is wrong, when you buy a product you must carefully check its conditions, from the moment you are buying a minifigure you are not buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed, a minifigure is not a product that Lego sells, it is part of a product that Lego sells. What you say about shoulder pads, capes and so on, they are accessories, and in the specifications I say: without accessories.

Message Has 8 Replies:

Re: DESPERATE for HELP with shady SELLER! - Nubs_Select (3839)

id recommend returning it. PayPal will usually always allow that and also since rex is getting a rerelease in a couple of months you'll save lots of money. as for reporting [...] (2 months ago, Apr 1, 2024, to Problem Order)

Re: DESPERATE for HELP with shady SELLER! - stranqe (381)

You are correct, the minifig should come with everything listed as its inventory parts on bricklink. I sell a lot of clone troopers and always make sure visors, backpacks and [...] (2 months ago, Apr 1, 2024, to Problem Order)

(Cancelled) - Brickman4you (1933)

(Cancelled) (2 months ago, Apr 1, 2024, to Problem Order)

(Cancelled) - UTLF (1268)

(Cancelled) (2 months ago, Apr 1, 2024, to Problem Order)

Re: DESPERATE for HELP with shady SELLER! - infinibrix (5030)

[...] Well regardless of whether the seller believes they are accessories or not and regardless of whether they put in their item description that accessories were not included:- [...] (2 months ago, Apr 1, 2024, to Problem Order)

Re: DESPERATE for HELP with shady SELLER! - rickcraine (4)

[...] Imagine this was an April Fools post and y'all got very fooled (Disclaimer: this is a joke :D) (2 months ago, Apr 2, 2024, to Problem Order)

Re: DESPERATE for HELP with shady SELLER! - calebfishn (2146)

1. The seller is not allowed to list incomplete minifigures in a Bricklink store, no matter what the description may say. 2. You did not get what you paid for. Submit a paypal [...] (2 months ago, Apr 2, 2024, to Problem Order)

Re: DESPERATE for HELP with shady SELLER! - zorbanj (829)

[...] In case you haven't been advised regarding your original question in what has become a dumpster fire of a thread: Sellers almost always dispute a PayPal claim, figuring [...] (2 months ago, Apr 2, 2024, to Problem Order)

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