Author:  SezaR  Posted:  Mar 31, 2024 19:03  Subject:  Re: EU Right of Withdrawal  Viewed:  56 times  Topic:  Help Cancel Reply

BrickLink ID Card SezaR (1404) Location:  Canada, British Columbia Member Since Contact Type Status Jan 15, 2015 Seller Store: Sezar's trains

In Help, Admin_Russell writes:    In Help, Bibosstone writes:    Dear Sir or Madam, I do not understand Bricklink. In Germany, but also in Europe, we have the so-called "right of withdrawal". This also applies to all commercial dealers in Germany who sell on Bricklink. I revoked a purchase contract, sent the goods back and was immediately refunded the money by the retailer via the original payment method (Paypal). The retailer has now opened a "Non-Paying Buyer Alert". I don't understand the system here, are you penalized on Bricklink and banned after the third revocation? Is this platform not adapted to European law? Can you please explain to me whether I am misunderstanding this or how it works here on Bricklink works? Bricklink Quote: (Non-Paying Buyer alert has been initiated for order #xxxxon If payment is not initiated, the seller (xxx) will have an option to cancel the order which will result in the following consequence for the buyer (xxx): * 1 cancelled order - Warning * 2 cancelled orders - Warning * 3 cancelled orders - Buyer privileges permanently revoked ) Since you originally paid for the order, the NPB has been removed. This is the same case with a seller - if a buyer receives the order, any NSS on that order is removed. If a buyer ordered 10 lots and received a package filled with wrapped paper(tracking shows a package is received but not showing the content of package), would any NSS get removed by BL? If a buyer ordered 10 lots and received a package including only 6 lots but missing 4 lots, would any NSS get removed by BL? If a buyer ordered 10 lots of new items and received a package including the parts all in used condition, would any NSS get removed by BL?    Either party has the ability to leave feedback in these cases if they are unhappy with the order.

Message is in Reply To:

Re: EU Right of Withdrawal - Admin_Russell

[...] Since you originally paid for the order, the NPB has been removed. This is the same case with a seller - if a buyer receives the order, any NSS on that order is removed. [...] (2 months ago, Mar 30, 2024, to Help)

Message Has 1 Reply:

Re: EU Right of Withdrawal - 1001bricks (52506)

[...] [...] Of course NO to all of this. If a buyer receives a pile of beach sand, lesser items or not of the announced quality ( eg: "New" ), then the NSS [...] (2 months ago, Mar 31, 2024, to Help)

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