Author: | popsicle | Posted: | Mar 30, 2024 14:16 | Subject: | Re: Opening Store Back Up Soon; However... | Viewed: | 44 times | Topic: | Selling | |
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| In Selling, Bond writes:
| It has been about a year since my store was last opened for a month or longer.
I'm presuming that there have been a number of significant policy changes
in that time, particularly for sellers. That being said, I do make every effort
to keep up; I read the Forum regularly, being especially alert for posts regarding
seller issues (and resolutions) and selling tips.
What I'm really jittery about is the potential for fraudulent PayPal chargeback
once I begin pushing out orders again. Out of my 776 feedback (775 positive,
1 neutral, and 0 complaint), 510 of the positives were for selling. Even my one
neutral reads "Awesome seller". So I'd like to think, at least, that
a potential buyer will trust me to get their order correct and sent to them in
undamaged condition.
But that, of course, does not stop a handful of buyers from pulling the ol'
chargeback lever despite the fact that they got their order complete and undamaged.
A lot of the posts I've read over the years from high-feedback sellers regarding
this nightmare is that, more often than not, the seller ends up on the losing
side of the dispute. This is the kind of thing that I'd like to avoid or
at least minimize.
Any advice? Any special tools or methods you use to keep fraudulent chargeback
to a minimum? Even basic advice regarding making the selling experience as issue-free
for the buyer would be welcome. I have initiated automated checkout.
- Bond
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Welcome back, Pat
Anecdotally, never been given reason to worry about the "fraudulent chargeback"
and consequently never have. Just CYA on larger dollar amount orders...
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Message is in Reply To: Opening Store Back Up Soon; However... - Bond (776) | It has been about a year since my store was last opened for a month or longer. I'm presuming that there have been a number of significant policy changes in that time, particularly [...] (2 months ago, Mar 29, 2024, to Selling) |
6 Messages in this Thread: Msg 1 - Bond (776) 2 months ago Mar 29, 2024 to Selling Msg 2 - BrickOutLoud (4809) 2 months ago Mar 29, 2024 to Selling Msg 3 - Nubs_Select (3788) 2 months ago Mar 29, 2024 to Selling Msg 4 « - popsicle (6666) 2 months ago Mar 30, 2024 to Selling Msg 5 - TheBrickGuys (13293) 2 months ago Mar 30, 2024 to Selling Msg 6 - zorbanj (823) 2 months ago Mar 30, 2024 to Selling
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