Author:  RebelliousBrick  Posted:  Mar 28, 2024 17:53  Subject:  Re: Being extorted for full refund  Viewed:  79 times  Topic:  Problem Order Cancel Reply

BrickLink ID Card RebelliousBrick (8) Location:  Canada, Alberta Member Since Contact Type Status Dec 8, 2021 Seller  Store: Rebellious Bricks

In Problem Order, starforcelego writes:    A buyer demanded a full refund for a supposedly slightly damaged box, and cited laws to try and threaten me. I declined over the audacity of a full refund. I asked for pictures, and they did not provide pictures. They left an email without any attachments claiming they were on the email. They said I was being difficult and ceased all communication. How should I respond? Tell them to return the set if they want a full refund. If they refuse offer them a partial refund (depending on the price) or wait for them to start a NSS/paypal claim. After that I would block that buyer so he cant buy from you anymore.    Also they are a retailer close to me and probably see me as competition. They buy things from brick link and charge 50%+ in store. They were quite concerned about me finding out about that part it felt. Does that impact anything? As it is a free market they can charge how much they want, it does not impact anything.

Message is in Reply To:

(Cancelled) - starforcelego (20)

(Cancelled) (2 months ago, Mar 28, 2024, to Problem Order)

5 Messages in this Thread:

 Msg 1 - starforcelego (20) 2 months ago Mar 28, 2024 to Problem Order
 Msg 2 - Nubs_Select (3789) 2 months ago Mar 28, 2024 to Problem Order
 Msg 3 - starforcelego (20) 2 months ago Mar 28, 2024 to Problem Order
 Msg 4 - Nubs_Select (3789) 2 months ago Mar 28, 2024 to Problem Order
 Msg 5 « - RebelliousBrick (8) 2 months ago Mar 28, 2024 to Problem Order