Author: | BrickDeals | Posted: | Mar 19, 2024 18:33 | Subject: | Re: How many mistakes in an order are OK? | Viewed: | 72 times | Topic: | Buying | |
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| In Buying, BrickBonder writes:
| How many mistakes in an order do you all tolerate before contacting a seller?
For egregious cases the decision is easy, but I just received yet another order
leaving me with a frustrating decision to make. I understand quantity errors,
but what gets to me are the missing lots that occur in roughly 50% of all orders
that have missing lots that bother me.
In this case, I probably will not say anything, because only 2 of 60 lots are
missing, they are not minifigures, and because I can get them from Lego.com for
$4 total. However, the decision is still annoying because one of the lots is
for right wedges to match left wedges that did get included.
Notes:
-Yes, I have tried ordering fewer lots, but it seems you have to keep it under
20 lots in order to prevent most seller mistakes. Those smaller orders are usually
not cost effective for me after factoring in shipping costs.
-If you receive an order containing a printout with a hand-written check mark
next to each lot, consider favoriting that seller. Those sellers are rare and
almost never make mistakes.
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I write the seller for a refund if the missing/damage is worth more than $1.00.
Otherwise I don't worry about it.
I'm guessing you are mostly buying from sellers with no lot limits who will
pick a $20 order with 60 lots.
These sellers aren't usually going to be professional, because they don't
know how to value their time. Not valuing their time correctly leads to other
problems, like a messy disorganized inventory, a delay in getting orders out,
incorrect variations and colors etc.
For comparison, the error rate when I buy from sellers is around 2%, and the
mistake is usually minor and is part of a large quantity (999 instead of 1000
plates).
Like most things in life, you get what you pay for.
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Message is in Reply To: How many mistakes in an order are OK? - BrickBonder (86) | How many mistakes in an order do you all tolerate before contacting a seller? For egregious cases the decision is easy, but I just received yet another order leaving me with [...] (3 months ago, Mar 19, 2024, to Buying) |
Message Has 3 Replies: Re: How many mistakes in an order are OK? - Carissamiss (1446) | With respect, I do not agree with your opinion here at all - it’s a pretty harsh generalization to say that a seller with no lot limits, who is willing to pick a $20 order with [...] (3 months ago, Mar 19, 2024, to Buying) |
Re: How many mistakes in an order are OK? - Ziegelmeister (230) | [...] [...] That's a bold logic leap just because someone has no min/maxes. Honestly I think it's the inverse. I spend an inordinate amount of time on the front [...] (2 months ago, Mar 19, 2024, to Buying) |
Re: How many mistakes in an order are OK? - zorbanj (827) | [...] 60 lots is no big deal if you're organized. ~ 4 lots per minute = 15 minutes + packing up the order. Say 20 minutes in total. $20 for 20 minutes or $60/hour isn't [...] (2 months ago, Mar 19, 2024, to Buying) |
40 Messages in this Thread: Msg 1 - BrickBonder (86) 3 months ago Mar 19, 2024 to Buying Msg 2 - yorbrick (1185) 3 months ago Mar 19, 2024 to Buying Msg 3 - Biglesdug (2529) 2 months ago Mar 20, 2024 to Buying Msg 4 - Ziegelmeister (230) 3 months ago Mar 19, 2024 to Buying Msg 5 - SezaR (1398) 3 months ago Mar 19, 2024 to Buying Msg 6 - infinibrix (5025) 3 months ago Mar 19, 2024 to Buying Msg 7 - peregrinator (782) 3 months ago Mar 19, 2024 to Buying Msg 8 - yorbrick (1185) 3 months ago Mar 19, 2024 to Buying Msg 9 - axaday (7305) 3 months ago Mar 19, 2024 to Buying Msg 10 - zorbanj (827) 3 months ago Mar 19, 2024 to Buying Msg 11 - Cob (3569) 3 months ago Mar 19, 2024 to Buying Msg 12 - SezaR (1398) 3 months ago Mar 19, 2024 to Buying Msg 13 - Nubs_Select (3821) 3 months ago Mar 19, 2024 to Buying Msg 14 - SezaR (1398) 3 months ago Mar 19, 2024 to Buying Msg 15 - randyf (442) 3 months ago Mar 19, 2024 to Buying Msg 16 - 1001bricks (52466) 3 months ago Mar 19, 2024 to Buying Msg 17 - Swatson217 (503) 3 months ago Mar 19, 2024 to Buying Msg 18 - calebfishn (2145) 3 months ago Mar 19, 2024 to Buying Msg 19 - UTLF (1267) 3 months ago Mar 19, 2024 to Buying Msg 20 - Brickman4you (1929) 3 months ago Mar 19, 2024 to Buying Msg 21 - Ziegelmeister (230) 2 months ago Mar 19, 2024 to Buying Msg 22 - zorbanj (827) 2 months ago Mar 20, 2024 to Buying Msg 23 - Ziegelmeister (230) 2 months ago Mar 21, 2024 to Buying Msg 24 - BrickBonder (86) 2 months ago Mar 27, 2024 to Buying Msg 25 - Nubs_Select (3821) 2 months ago Mar 27, 2024 to Buying Msg 26 « - BrickDeals (2812) 3 months ago Mar 19, 2024 to Buying Msg 27 - Carissamiss (1446) 3 months ago Mar 19, 2024 to Buying Msg 28 - Ziegelmeister (230) 2 months ago Mar 19, 2024 to Buying Msg 29 - zorbanj (827) 2 months ago Mar 19, 2024 to Buying Msg 30 - SylvainLS (46) 2 months ago Mar 20, 2024 to Buying Msg 31 - 1001bricks (52466) 2 months ago Mar 20, 2024 to Buying Msg 32 - Nubs_Select (3821) 2 months ago Mar 20, 2024 to Buying Msg 33 - 1001bricks (52466) 2 months ago Mar 20, 2024 to Buying Msg 34 - Nubs_Select (3821) 2 months ago Mar 20, 2024 to Buying Msg 35 - kittybrickz (197) 2 months ago Mar 19, 2024 to Buying Msg 36 - infinibrix (5025) 2 months ago Mar 19, 2024 to Buying Msg 37 - BrickBonder (86) 2 months ago Mar 20, 2024 to Buying Msg 38 - oukexergon (331) 2 months ago Mar 20, 2024 to Buying Msg 39 - cosmicray (3497) 2 months ago Mar 21, 2024 to Buying Msg 40 - kittybrickz (197) 2 months ago Mar 21, 2024 to Buying
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