  
| Author: | brickulin  | | Posted: | Feb 9, 2024 10:34 | | Subject: | Re: are there any other admins here? | | Viewed: | 53 times | | Topic: | Problem Order | |
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| then, God forbid, 3 of them meet and you're done with sales because the admins
don't respond.
I also wrote to them every day for a while but no one is there.
In Problem Order, Starship writes:
| | I am totally with you on this - a buyer filed a NSS on me for a lost shipment
in January and I have emailed the admins REPEATEDLY, begging them, pleading with
them, to remove it and showing them that I provided a full refund to the buyer
for the lost package. The NSS is still there a month later.
I think it is already a problem that BL has created a system that allows a buyer
to file an NSS without even contacting the seller first. If the seller had contacted
me and told me their package was lost I would have provided the refund immediately
and avoided the entire issue. Instead, the buyer didnt say anything to me, files
an NSS, and there is no recourse after that. I had to reach out to them, I provided
a full refund, and the buyer wont answer or acknowledge me or resolve the NSS.
I had to do all the work, I am the one out money here, and my reward is an NSS.
I literally have emailed BL every day pleading with them for help and to remove
the NSS. Nothing. I have asked them for an update or an explanation of what
to do next. Nothing. I asked them if they needed more documentation or proof
of the refund. Nothing. There is no one there, or if they are there they simply
do not care at all.
In Problem Order, brickulin writes:
| | I have been trying to write to the administrators for 14 days and no one is responding.
I am concerned with the fact that the buyer opened the NSS even though his order
was already delivered (he said it only after delivery without any contact, he
simply stated that I did not send the order), I can provide all the documents
about shipping and delivery (which I did via the helpdesk). I already sent it
2 weeks ago, unfortunately no one is responding, so I've been doing it every
day for the last week and still nothing, no response from the administrators.
How should I defend myself against theft when there are no admins?
thanks for any advice
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Message is in Reply To:  Re: are there any other admins here? - Starship (808) | I am totally with you on this - a buyer filed a NSS on me for a lost shipment in January and I have emailed the admins REPEATEDLY, begging them, pleading with them, to remove [...]
(4 months ago, Feb 6, 2024, to Problem Order) |
11 Messages in this Thread: Msg 1 - brickulin (15147) 4 months ago Feb 1, 2024 to Problem Order
 Msg 2 - Nubs_Select (3820)  4 months ago Feb 1, 2024 to Problem Order
  Msg 3 - brickulin (15147) 4 months ago Feb 1, 2024 to Problem Order
Msg 4 - Nubs_Select (3820) 4 months ago Feb 1, 2024 to Problem Order
Msg 5 - Brickwilbo (1534) 4 months ago Feb 1, 2024 to Problem Order
Msg 6 - brickulin (15147) 4 months ago Feb 1, 2024 to Problem Order
Msg 7 - ghyde (203) 4 months ago Feb 1, 2024 to Problem Order
Msg 8 - goldknight (3640) 4 months ago Feb 1, 2024 to Problem Order
Msg 9 - Starship (808) 4 months ago Feb 6, 2024 to Problem Order
Msg 10 « - brickulin (15147) 4 months ago Feb 9, 2024 to Problem Order
Msg 11 - brickulin (15147) 4 months ago Feb 16, 2024 to Problem Order
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