Discussion Forum: Help: Message 1451245
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 Author: psusaxman2000 View Messages Posted By psusaxman2000
 Posted: Jan 28, 2024 22:03
 Subject: Re: How do you argue feedback given?
 Viewed: 44 times
 Topic: Help
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psusaxman2000 (291)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Apr 19, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricktopulous
In Help, PlanetEarthToys writes:
  In Help, YYCBricks writes:
  Hey there.
I received a neutral feedback from a new member of Bricklink. I do not agree
with the feedback as I messaged the person BEFORE the order was sent and the
description also mentioned that instructions were not included, yet he left feedback
that my description is misleading. If he would have read the entire description
he would have noticed that I mentioned instructions were not included, and I
also wrote a message through BL messenger that the instructions were not included
before sending the item to him. There was no response to any communication I
sent him. Is there a way to dispute feedback?

Thanks!

the feedback you received & your reply are seemingly skirting around the issue
of the Instructions not being Included with the set.

sounds like you goofed up & listed it was 'Complete" when it actually
wsn't. it was missing the instructions.
the instructions are a piece of the Originally Purchase-able Set.
you sold a Incomplete set as Complete.

what you should learn from this is too slow down while listing items & be sure
everything is set correct and either buy the part you need in order to list the
set correctly or part it out for others.

While you are correct that the seller made a mistake as they mentioned in another
post, but it was not that this should have been listed as Incompleted. A used
set does not need to include instructions to be marked complete.

Used Sets - The set has been opened, inner bags are no longer intact and or was
previously built. If parts show excessive wear, discoloration, excessive scratches,
other marks, etc. this must be noted, as well.
(without sub-condition) should indicate in the description if any contents are
missing.
Complete - Set contains all parts necessary to build all of the models (including
alternate models) in the instructions but does not have to contain the original
box/packaging and/or extra parts. If the set is missing instructions, the description
must list this. If the set did not come with instructions then the set should
include all parts listed in the picture inventory which is located on the box
or bucket. The set must include all original stickers used on the model either
still on the sticker sheet or applied.

Message is in Reply To:

View Thread Re: How do you argue feedback given? - PlanetEarthToys (120)
[...] the feedback you received & your reply are seemingly skirting around the issue of the Instructions not being Included with the set. sounds like you goofed up & listed [...]
(4 months ago, Jan 28, 2024, to Help)

16 Messages in this Thread:

 Msg 1 - YYCBricks (206) 4 months ago Jan 28, 2024 to Help
 Msg 2 - jennnifer (3537) 4 months ago Jan 28, 2024 to Help
 Msg 3 - peregrinator (786) 4 months ago Jan 28, 2024 to Help
 Msg 4 - Adjour (2488) 4 months ago Jan 28, 2024 to Help
 Msg 5 - zorbanj (829) 4 months ago Jan 28, 2024 to Help
 Msg 6 - YYCBricks (206) 4 months ago Jan 28, 2024 to Help
 Msg 7 - PlanetEarthToys (120) 4 months ago Jan 28, 2024 to Help
 Msg 8 - zorbanj (829) 4 months ago Jan 28, 2024 to Help
 Msg 9 - Adjour (2488) 4 months ago Jan 29, 2024 to Help
 Msg 10 - PlanetEarthToys (120) 4 months ago Jan 28, 2024 to Help
 Msg 11 - YYCBricks (206) 4 months ago Jan 28, 2024 to Help
 Msg 12 « - psusaxman2000 (291) 4 months ago Jan 28, 2024 to Help
 Msg 13 - Brickman4you (1933) 4 months ago Jan 28, 2024 to Help
 Msg 14 - YYCBricks (206) 4 months ago Jan 28, 2024 to Help
 Msg 15 - brac.brick (1124) 4 months ago Jan 29, 2024 to Help
 Msg 16 - yorbrick (1185) 4 months ago Jan 29, 2024 to Help

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