Author:  NICONSU  Posted:  Nov 20, 2023 13:03  Subject:  Re: Help Desk response times  Viewed:  60 times  Topic:  Administrative Cancel Reply

BrickLink ID Card NICONSU (306) Location:  Germany, Hessen Member Since Contact Type Status Oct 17, 2021 Seller  Store: Nikolai Construction

In Administrative, CE_Anastasia writes:    Dear BrickLink members, Our team is making sure that everyone gets access to their accounts as soon as possible. We are expecting delays in response times for usual Help Desk requests. We appreciate your patience and support and are looking forward to returning to business as usual. Thank you! Your BrickLink Team Dear CE_Anastasia, I fully understand everything that happened, including how the new verification was handled. But now I waited so long even though there was nothing wrong with my account. I didn't even receive a response to the last messages to support. Everything has been uploaded and registered for over a week now, but the shop is still closed. I can access the account. How long will it take now? I also want to plan my time

Message is in Reply To:

Help Desk response times - CE_Anastasia

Dear BrickLink members, Our team is making sure that everyone gets access to their accounts as soon as possible. We are expecting delays in response times for usual Help Desk [...] (7 months ago, Nov 15, 2023, to Administrative)

Message Has 1 Reply:

Re: Help Desk response times - 1001bricks (52463)

[...] Apparently you're authorized as a seller. Simply open your shop? ;-) (6 months ago, Nov 20, 2023, to Administrative)

5 Messages in this Thread:

 Msg 1 - CE_Anastasia 7 months ago Nov 15, 2023 to Administrative
 Msg 2 - SylvainLS (46) 7 months ago Nov 15, 2023 to Administrative
 Msg 3 « - NICONSU (306) 6 months ago Nov 20, 2023 to Administrative
 Msg 4 - 1001bricks (52463) 6 months ago Nov 20, 2023 to Administrative
 Msg 5 - NICONSU (306) 6 months ago Nov 21, 2023 to Administrative