Discussion Forum: Administrative: Message 1437996
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 Author: Prescribed_Brix View Messages Posted By Prescribed_Brix
 Posted: Nov 8, 2023 22:56
 Subject: Re: Update on November 3rd incident
 Viewed: 68 times
 Topic: Administrative
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Prescribed_Brix (737)

Location:  Canada, Ontario
Member Since Contact Type Status
Apr 8, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Prescribed Bricks
Thanks for getting the site open to all again, but I do still have to complain
about the lack of communication and dearth of information posted on the only
accessible page.

This was only made more troubling when an invoice arrived by email - Was it real?
Was it a scam? How could the administrators of the site be so crass as to ask
for payment for a site that is down and not share anything else about the troubles?
That just makes me think of BrickLink TLG as greedy and out of touch.

Sorry to rant, but as in any relationship, good communication and finances are
the keys to keeping all parties happy, and neither were exhibited in this situation.

Chris

Message is in Reply To:

View Thread Update on November 3rd incident - Admin_Russell
Dear BrickLink members, Welcome back and thank you for your patience. We were down for longer than anyone would have wanted. Now that we’re back up and running, we can share [...]
(7 months ago, Nov 8, 2023, to Administrative)

Message Has 3 Replies:

View Thread Re: Update on November 3rd incident - BMan21 (9)
I think they did a good job keeping it open but I think I was left in the dark about most of this.
(7 months ago, Nov 8, 2023, to Administrative)
View Thread Re: Update on November 3rd incident - Nubs_Select (3820)
For the fees thing it’s almost guaranteed an automated system and they may have just never had a system in place that would prevent it from being sent and they were focused fully [...]
(7 months ago, Nov 8, 2023, to Administrative)
View Thread Re: Update on November 3rd incident - CE_Uday
[...] Hi Chris, we address the seller invoices on the FAQ page ((URL) Seller invoices are automated and were sent out despite the site being in maintenance mode. We also [...]
(7 months ago, Nov 9, 2023, to Administrative)

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