Author:  BubbaVonBraun  Posted:  Nov 8, 2023 13:51  Subject:  Re: Update on November 3rd incident  Viewed:  48 times  Topic:  Administrative Cancel Reply

BrickLink ID Card BubbaVonBraun (55) Location:  Australia, Victoria Member Since Contact Type Status Aug 9, 2021 Buyer

Folks, Kudos on handling this so well. As an IT professional I have worked a number of these incidents. Security incidents will happen, its how the company responds to it that is vital to protecting trust. Apart from the lack of communication initially, once you took the wise step to go offline, your coms have been reasonable and I am sure as a community we got the whole this is going to take some time. Trust is such a uniquely human concept but how do we "prove" a system can be trusted. Its a huge amount of work and you have done so well as a user I am grateful for your hard work and the communication you provided as the incident progressed. You all deserve our thanks. Best Regards BvB.

Message is in Reply To:

Update on November 3rd incident - Admin_Russell

Dear BrickLink members, Welcome back and thank you for your patience. We were down for longer than anyone would have wanted. Now that we’re back up and running, we can share [...] (7 months ago, Nov 8, 2023, to Administrative)

Message Has 1 Reply:

Re: Update on November 3rd incident - CE_Uday

[...] Thank you for the kind words, and thank you everyone for your support :) (7 months ago, Nov 9, 2023, to Administrative)

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