Discussion Forum: Technical Issues: Message 1437721
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 Author: ralphs_bricks View Messages Posted By ralphs_bricks
 Posted: Nov 8, 2023 13:31
 Subject: Re: Update on November 3rd incident
 Viewed: 128 times
 Topic: Technical Issues
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ralphs_bricks (2277)

Location:  USA, New York
Member Since Contact Type Status Collage
Feb 13, 2017 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Ralph's Bricks & Minifigs
In Administrative, Admin_Russell writes:
  Dear BrickLink members,

Welcome back and thank you for your patience. We were down for longer than anyone
would have wanted. Now that we’re back up and running, we can share with you
what’s happened.

As many of you will know, we received a threat and ransom demand on Friday, November
3rd. We’d been aware of and actively managing some limited suspicious activity
since mid-October, with unauthorized sellers offering products at huge discounts
and fraudulently accepting payment from buyers.

As soon as we were aware of the potential escalation on November 3rd, we put
the site into maintenance mode out of an abundance of caution. We did this to
protect our members and keep complete control of the platform while investigating.

We found that a relatively small number of BrickLink accounts may have been accessed.
It is important to note that there is no evidence so far that our systems were
compromised.

At this stage we believe this was a ‘credential stuffing’ incident, where
someone obtains lists of usernames and passwords from a third party, often illegally,
and opportunistically tries to use them on a website.


Actions we’ve taken

Although we know that the BrickLink site was not breached, we've further
strengthened our security. We take the safety of BrickLink and our members very
seriously and will continue to step up security across the platform.

We’ve informed people where we have reason to believe that their accounts or
stores may have been impacted, and reminded members of ways they can make their
accounts safer and more secure by practicing good data security. Keep your systems
up-to-date with the latest patches, Use security software and create strong,
unique passwords for each website you use.

Again, we’re sorry for the interruption and inconvenience this has caused you.

If you have any questions or concerns, have a look at the FAQ for more details,
or reach out to customersupport@bricklink.com.

Many thanks,

Your BrickLink Team

Heads up I'm getting a 403 Forbidden error when trying to send a Drive Thru
email notification.

Message is in Reply To:

View Thread Update on November 3rd incident - Admin_Russell
Dear BrickLink members, Welcome back and thank you for your patience. We were down for longer than anyone would have wanted. Now that we’re back up and running, we can share [...]
(7 months ago, Nov 8, 2023, to Administrative)

Message Has 6 Replies:

View Thread Re: Update on November 3rd incident - BricksOfFaith (153)
[...] I sent one without issue through safari.
(7 months ago, Nov 8, 2023, to Administrative)
View Thread Re: Update on November 3rd incident - Stellar (3546)
[...] Sent one just after seeing your message and mine worked fine!
(7 months ago, Nov 8, 2023, to Administrative)
View Thread Re: Update on November 3rd incident - ralphs_bricks (2277)
[...] I was able to do a mass drive thru for my orders but individual drive thrus are still coming up as 403 Forbidden for me.
(7 months ago, Nov 8, 2023, to Technical Issues)
View Thread Re: Update on November 3rd incident - Luxurybricks (2631)
[...] Same here, also when I try to change the order status
(7 months ago, Nov 8, 2023, to Technical Issues)
View Thread Re: Update on November 3rd incident - BricksOfFaith (153)
[...] Been getting the same error when trying to send a quote… others with sending invoices
(7 months ago, Nov 8, 2023, to Technical Issues)
View Thread Re: Update on November 3rd incident - CE_Uday
[...] Our team is aware of a few 403 Forbidden errors and they're working on correcting them. Thank you all for your continued patience.
(7 months ago, Nov 9, 2023, to Technical Issues)

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This message was moved from Administrative to Technical Issues on Nov 8, 2023 by Admin_Russell