  
| Author: | molten.brick  | | Posted: | Mar 15, 2023 13:47 | | Subject: | Re: Issues with orders | | Viewed: | 30 times | | Topic: | General | |
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| I would also hold you to a higher than standard spec. That's what you deserve!
In General, Stuart9 writes:
| | My approach too, I sell only what I would buy, unless I make a mistake and genuinely
miss something.
I’ve had the odd feedback saying they couldn’t tell the difference between my
used and new.
I want these parts to finish minifigures for sale, I can’t use damaged parts
for that. 
The problem is that many are early figures and the heads are in the main, blocked
open studs and a few solid studs.
In General, edeevo writes:
| | In General, Stuart9 writes:
| | Recently placed 21 orders, mostly small.
Received 11 so far.
Basic results to date :
3 perfect
8 with issues.
Issues range from bite marks, stress marks, strange wear problems and wrong colour.
In excess of 20 heads with bite marks of varying severity and one missing altogether.
Issues with headgear, hair and legs.
Not happy.
Let’s see what the other 10 look like.
I’m aware that some stores have notes in their terms as to possible marks but
none of the individual parts had a note, I purposely excluded any that had when
searching.
Spent a lot of time sourcing parts to avoid issues and now I’m going to spend
more time sorting this out and almost certainly trying to reorder the damaged
parts.
What’s the betting even these will have faults.
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I think this is the main reason why my Buyers keep coming back to my store; even
when they pay a premium compared to other Sellers of used items, they are typically
extremely happy with the quality of the used parts they receive from me...
In my opinion, quality counts for everything; and although it can be subjective,
if you can understand the disappointment of receiving less-than-satisfactory
used parts when you were counting on them to use in a unique MOC (as I have experienced
here as a Buyer), you undoubtedly understand how critical it is to make sure
you are not selling those types of less-than-satisfactory parts to your Buyers
who would have the same feeling of disappointment when received... in essence,
never sell items that you would not want to receive yourself if you were the
Buyer (& if you do, make sure you clearly note the damage in the part listing!).
Life is Good.
~Ed.
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Message is in Reply To:  Re: Issues with orders - Stuart9 (1102)  | My approach too, I sell only what I would buy, unless I make a mistake and genuinely miss something. I’ve had the odd feedback saying they couldn’t tell the difference between [...]
(15 months ago, Mar 15, 2023, to General) |
28 Messages in this Thread: Msg 1 - Stuart9 (1102) 15 months ago Mar 15, 2023 to General
 Msg 2 - 1001bricks (52466) 15 months ago Mar 15, 2023 to General
  Msg 3 - Stuart9 (1102) 15 months ago Mar 15, 2023 to General
Msg 4 - molten.brick (13) 15 months ago Mar 15, 2023 to General
Msg 5 - Nubs_Select (3821) 15 months ago Mar 15, 2023 to General
Msg 6 - Stuart9 (1102) 15 months ago Mar 15, 2023 to General
Msg 7 - Nubs_Select (3821) 15 months ago Mar 15, 2023 to General
Msg 8 - molten.brick (13) 15 months ago Mar 15, 2023 to General
Msg 9 - UTLF (1267) 15 months ago Mar 15, 2023 to General
Msg 10 - Rob_and_Shelagh (26342) 15 months ago Mar 16, 2023 to General
Msg 11 - edeevo (11214) 15 months ago Mar 15, 2023 to General
Msg 12 - Stuart9 (1102) 15 months ago Mar 15, 2023 to General
Msg 13 - Nubs_Select (3821) 15 months ago Mar 15, 2023 to General
Msg 14 - SylvainLS (46) 15 months ago Mar 15, 2023 to General
Msg 15 - Nubs_Select (3821) 15 months ago Mar 15, 2023 to General
Msg 16 - peregrinator (782) 15 months ago Mar 16, 2023 to General
Msg 17 - Nubs_Select (3821) 15 months ago Mar 16, 2023 to General
Msg 18 - Nubs_Select (3821) 15 months ago Mar 16, 2023 to General
Msg 19 « - molten.brick (13) 15 months ago Mar 15, 2023 to General
Msg 20 - Stuart9 (1102) 15 months ago Mar 15, 2023 to General
Msg 21 - molten.brick (13) 15 months ago Mar 15, 2023 to General
Msg 22 - molten.brick (13) 15 months ago Mar 15, 2023 to General
Msg 23 - Stuart9 (1102) 15 months ago Mar 16, 2023 to General
Msg 24 - yorbrick (1185) 15 months ago Mar 16, 2023 to General
Msg 25 - Ziegelmeister (230) 15 months ago Mar 16, 2023 to General
Msg 26 - Nubs_Select (3821) 15 months ago Mar 16, 2023 to General
Msg 27 - Stuart9 (1102) 15 months ago Mar 16, 2023 to General
Msg 28 - Stuart9 (1102) 15 months ago Mar 18, 2023 to General
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Australia, Tasmania
