Author:  undetected  Posted:  Mar 9, 2023 09:42  Subject:  Seller picking more expensive shipping option  Viewed:  128 times  Topic:  Buying Cancel Reply

BrickLink ID Card undetected (103) Location:  USA, Minnesota Member Since Contact Type Status Apr 16, 2015 Buyer

Can a seller force me to pay for a more expensive option without explanation? I am trying to purchase from a seller who lists two different prices for shipping. There are no indications, or if there are any, it was not clear to me what they were, how these two shipping options are evaluated. So I pick my parts and request an invoice and they are charging me the €30 shipping instead of the €12.50 shipping, without any explanation. (I did not order any large pieces or expensive parts). I sent a message back asking for the €12.50 shipping instead, which matches the chart they have for the weight of my order and for the “zone” my country is in. If the seller insists on only charging me the higher shipping price, which makes the purchase not worth it for me, do I have any recourse? Will trying to cancel the order put a black mark on my account?

Message Has 3 Replies:

Re: Seller picking more expensive shipping option - Emporiosa (5555)

[...] There's an order cancellation request option for Shipping Costs Too High which can be used for when the shipping is not as advertised, or if they had no other detail [...] (15 months ago, Mar 9, 2023, to Buying)

Re: Seller picking more expensive shipping option - infinibrix (5003)

[...] I think the seller should be entitled to enforce what they feel is a suitable shipping method but if doing so they also need to understand that the buyer should be well [...] (15 months ago, Mar 9, 2023, to Buying)

Re: Seller picking more expensive shipping option - pcthurman (1213)

[...] There is the possibility that your order weight + the packaging weight put you into the higher shipping method. I would contact your seller first and ask them why you [...] (15 months ago, Mar 10, 2023, to Buying)

4 Messages in this Thread:

 Msg 1 « - undetected (103) 15 months ago Mar 9, 2023 to Buying
 Msg 2 - Emporiosa (5555) 15 months ago Mar 9, 2023 to Buying
 Msg 3 - infinibrix (5003) 15 months ago Mar 9, 2023 to Buying
 Msg 4 - pcthurman (1213) 15 months ago Mar 10, 2023 to Buying