Discussion Forum: Problem Order: Message 1389352
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 Author: BHawk View Messages Posted By BHawk
 Posted: Jan 24, 2023 17:40
 Subject: Re: Problem with MISB set
 Viewed: 56 times
 Topic: Problem Order
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BHawk (4)

Location:  Croatia, Varaždin
Member Since Contact Type Status
Jun 17, 2017 Contact Member Buyer
Buying Privileges - OK
In Problem Order, BHawk writes:
  Hi everybody,

I have an issue with a MISB order I recently placed (and received) and want to
return to the seller for a refund, but am not sure about how to proceed with
it if the seller refueses.

Upon inspecting the received set box, I noticed that the tape seals seem to have
been carefully unglued and resealed, there is MINIMAL tearing on the box (it
is actually visible if you closely inspect the box photo the seller sent me,
the photo is not from a good angle and lighting, but I paid no attention to it
then, I didn't want to be nitpicky about it - mind you, the set is from 2023.,
not a discontinued set).

I already have an identical set, also MISB, and I weighted both of them, the
difference is 2 grams - now, I suspect the seller might have opened the set and
took the minifigure out, but of course I cannot confirm it without opening the
set - and if I do, I doubt I can return it to sender for a refund since it would
no longer be considered MISB (and also, how do I prove that I'm not the one
who took out a part/minifigure).

How should I proceed if the seller refuses a return and refund?

I know this is a serious accusation (and also maybe even a fake accusation on
my side!) which I cannot prove or disprove without opening the set, that's
why I'd rather return the set to the seller - if I open it and discover that
indeed something is missing, how do I prove that I'm not the one who opened
it up and took a piece and also if I do return it to the seller the set lost
some value if it's not MISB anymore; I use a kitchen scale with 1g accuracy

Maybe I'm just too paranoid about the whole situation.

It is one of those sets you cannot buy from a LEGO store separately but you get
it as a gift after spending a certain amount of money, that's why I ordered
it from a BL shop.

I'll see what can be done with the seller, for now they are refusing a return+refund,
although their shop said nothing about not accepting refunds while ordering.
They have all positive reviews, one neutral, and not a single negative review,
I wouldn't like to ruin their praise.

Message is in Reply To:

View Thread Problem with MISB set - BHawk (4)
Hi everybody, I have an issue with a MISB order I recently placed (and received) and want to return to the seller for a refund, but am not sure about how to proceed with [...]
(17 months ago, Jan 21, 2023, to Problem Order)

Message Has 1 Reply:

View Thread Re: Problem with MISB set - udenbricks (3172)
[...] It could be both. Maybe, just open the set and build it. That way you know if the set is complete (or not) If something is missing so be it. Tell the seller and [...]
(16 months ago, Jan 24, 2023, to Problem Order)

13 Messages in this Thread:

 Msg 1 - BHawk (4) 17 months ago Jan 21, 2023 to Problem Order
 Msg 2 - yorbrick (1185) 17 months ago Jan 21, 2023 to Problem Order
 Msg 3 - BHawk (4) 17 months ago Jan 21, 2023 to Problem Order
 Msg 4 - yorbrick (1185) 17 months ago Jan 21, 2023 to Problem Order
 Msg 5 - yorbrick (1185) 17 months ago Jan 21, 2023 to Problem Order
 Msg 6 - rab1234 (1988) 17 months ago Jan 21, 2023 to Problem Order
 Msg 7 - Nicolasamico37 (1071) 17 months ago Jan 21, 2023 to Problem Order
 Msg 8 - yorbrick (1185) 17 months ago Jan 21, 2023 to Problem Order
 Msg 9 - tonnic (4371) 17 months ago Jan 21, 2023 to Problem Order
 Msg 10 - TheBrickGuys (13312) 17 months ago Jan 21, 2023 to Problem Order
 Msg 11 « - BHawk (4) 16 months ago Jan 24, 2023 to Problem Order
 Msg 12 - udenbricks (3172) 16 months ago Jan 24, 2023 to Problem Order
 Msg 13 - BricksOfFaith (152) 16 months ago Jan 24, 2023 to Problem Order

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