[...] Have you tried leaving the comment blank? or trying later? Is the order with US TAX or UK VAT? You might need to do the refund with the system BL has inside the order [...] (21 months ago, Aug 30, 2022, to Technical Issues)
[...] Thank you, still not working, no US or UK order, no blank form. still showing INTERNAL SERVER ERROR... (21 months ago, Sep 2, 2022, to Technical Issues)