  
| Author: | dreambuilder71  | | Posted: | Aug 24, 2022 19:45 | | Subject: | Re: My store is destroyed now or is it? | | Viewed: | 100 times | | Topic: | Selling | |
|
| In Selling, jennnifer writes:
| | In Selling, Admin_Russell writes:
| | In Selling, jennnifer writes:
| | In Selling, legoman77 writes:
| | In Selling, Hagbart writes:
| | Dear Bricklink fellows
Seems that some admin has decided my store needs to be suspended as many other
sellers here on the platform.
Without any notice, I got suspended due to a very angry buyer that didn't
read the store terms and the shipping costs from the Denmark to USA.
I've being in touch with the support only one response given without any
chance to move on or to understand why I shall be kicked out Bricklink after
almost 10 years on the platform and about 210 very positive transactions with
always payment of my seller fees in time!!!
Seems a new buyer with only 2 transaction can kick you out quite easly.
Got kicked out like that is quite annoying and doesn't motivate me buying
more designs, sets or other stuff from this website.
Seems I have to sell my inventory on other platforms as Brickowl, DBA, facebook,
but honestly those platforms are far from the excellent Community within Bricklink.
|
Bricklinks lack of action speaks volumes about their opinion of their CUSTOMERS.If
someone ignores post after post their actions, not words, are clearly representative
of their caring or their ability to listen to those they are here to serve.
It is evident they just do not care.
John P
|
Agreed. Even if BrickLink has justifiable reasons for suspending all these shops,
their lack of customer support, follow-up, and transparency tends to make one
feel that the entire system is unfair. We can't be secure with our business
here knowing that others were dismissed without discussion or appeal.
Jen
|
There are things that we will not disclose in public about why stores were closed.
One example of that is fraud. If we tell a seller how we determined they committed
fraud, they will know the next time how to circumvent our system or hide what
they are doing.
We hold our sellers in very high regard and it is not in our best interest to
shut down people for no reason. We are generally very open to appeal and give
many, many second chances - probably more than we should.
|
Thanks for posting here. It is really important that we hear from BrickLink on
matters such as these. Your assurances are appreciated. However, please do consider
a better template for communication with sellers in this situation. It appears
that many of them don't have a clear understanding of what went wrong. Also,
being told no repeatedly is better than radio silence when one is searching for
answers. Help desk tickets should get a reply even if that reply is just 'We
can offer you no further information or assistance.'
Thank you,
Jen
|
Following,,, very, very closely!!!
|
|
Message is in Reply To:  Re: My store is destroyed now or is it? - jennnifer (3537)  | [...] Thanks for posting here. It is really important that we hear from BrickLink on matters such as these. Your assurances are appreciated. However, please do consider a better [...]
(22 months ago, Aug 23, 2022, to Selling) |
30 Messages in this Thread: Msg 1 - Hubby (231) 22 months ago Aug 23, 2022 to Selling
 Msg 2 - maxx3001 (2574) 22 months ago Aug 23, 2022 to Selling
 Msg 3 - Hubby (231) 22 months ago Aug 23, 2022 to Selling
 Msg 4 - peregrinator (785) 22 months ago Aug 23, 2022 to Selling
Msg 5 - Hubby (231) 22 months ago Aug 23, 2022 to Selling
Msg 6 - maxx3001 (2574) 22 months ago Aug 23, 2022 to Selling
Msg 7 - 1001bricks (52500) 22 months ago Aug 23, 2022 to Selling
Msg 8 - legoman77 (3628) 22 months ago Aug 23, 2022 to Selling
Msg 9 - jennnifer (3537) 22 months ago Aug 23, 2022 to Selling
Msg 10 - Admin_Russell 22 months ago Aug 23, 2022 to Selling
Msg 11 - maxx3001 (2574) 22 months ago Aug 23, 2022 to Selling
Msg 12 - Tracyd (418) 22 months ago Aug 23, 2022 to Selling
Msg 13 - randyipp (3491) 22 months ago Aug 23, 2022 to Selling
Msg 14 - SylvainLS (46) 22 months ago Aug 23, 2022 to Selling
Msg 15 - Brick_Qc (3764) 22 months ago Aug 23, 2022 to Selling
Msg 16 - Hubby (231) 22 months ago Aug 23, 2022 to Selling
Msg 17 - jennnifer (3537) 22 months ago Aug 23, 2022 to Selling
Msg 18 « - dreambuilder71 (1171) 22 months ago Aug 24, 2022 to Selling
Msg 19 - legoman77 (3628) 22 months ago Aug 24, 2022 to Selling
Msg 20 - yorbrick (1185) 22 months ago Aug 25, 2022 to Selling
Msg 21 - dreambuilder71 (1171) 22 months ago Aug 25, 2022 to Selling
Msg 22 - 1001bricks (52500) 22 months ago Aug 23, 2022 to Selling
Msg 23 - Hubby (231) 22 months ago Aug 23, 2022 to Selling
Msg 24 - pitz8008 (14800) 22 months ago Aug 23, 2022 to Selling
Msg 25 - jancg (378) 22 months ago Aug 25, 2022 to Selling
Msg 26 - Hubby (231) 22 months ago Aug 25, 2022 to Selling
Msg 27 - 1001bricks (52500) 22 months ago Aug 25, 2022 to Selling
Msg 28 - popsicle (6675) 22 months ago Aug 25, 2022 to Selling
Msg 29 - Hubby (231) 20 months ago Oct 3, 2022 to Selling
Msg 30 - Hubby (231) 19 months ago Nov 22, 2022 to Selling
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Canada, Ontario
