  
| Author: | dreambuilder71  | | Posted: | Aug 18, 2022 15:19 | | Subject: | Re: PayPal email/BL email don't match. | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, MindImagination writes:
| | Good afternoon everyone,
I'm a few orders in as a new seller in this great and resourceful LEGO community
and last night I received an order that raised a red flag for me, so I wanted
to reach out to ask for some guidance and advice on the best procedure to follow
on this.
I did peruse through a few topics in the forums first before posting, but did
not find anything useful. So here is the situation...
The order has an unusual username (ex. one captial letter, followed by three
underscores, and another capital letter)(M___C). They also have zero feedback.
The first and last name on the order reflects the first and last letter of the
username, but when comparing the physical and email addresses between Bricklink
and PayPal, the email address isn't the same. In fact, gmail address is wildly
different.
The Gmail address on PayPal is the buyer's firstname.lastname@gmail.com.
The buyer's Gmail address on Bricklink is... not the first name(dot)some
initial(dot)some initial(dot)not the last name@gmail.com.
How should I proceed from here? Should I email the buyer at both email addresses
to verify? Or contact Bricklink Support / PayPal Support to look into it? I would
be grateful for any thoughts or guidance on the topic.
Sincerely,
Julian Evenfeather
Happy building!
|
It's not too concerning if the emails don't match. What is important
is that you ONLY ship the order to the address in the PAYPAL account!!! NOT
the Bricklink account if it's different!!
You should also send the buyer an email saying you will be shipping the package
to the buyers PayPal account as per the PP user agreement policy, WITH tracking
number.
Good luck.
James
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Message is in Reply To:  PayPal email/BL email don't match. - MindImagination (138) | Good afternoon everyone, I'm a few orders in as a new seller in this great and resourceful LEGO community and last night I received an order that raised a red flag for me, [...]
(22 months ago, Aug 18, 2022, to Help) |
Message Has 1 Reply: 8 Messages in this Thread: Msg 1 - MindImagination (138) 22 months ago Aug 18, 2022 to Help
 Msg 2 - Nubs_Select (3839)  22 months ago Aug 18, 2022 to Help
  Msg 3 - SezaR (1403) 22 months ago Aug 18, 2022 to Help
Msg 4 - 1001bricks (52502) 22 months ago Aug 18, 2022 to Help
Msg 5 « - dreambuilder71 (1171) 22 months ago Aug 18, 2022 to Help
Msg 6 - 1001bricks (52502) 22 months ago Aug 18, 2022 to Help
Msg 7 - Nubs_Select (3839) 22 months ago Aug 18, 2022 to Help
Msg 8 - 1001bricks (52502) 22 months ago Aug 18, 2022 to Help
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Canada, Ontario
