Discussion Forum: Problem Order: Message 1297558
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 Author: TheLastBrick View Messages Posted By TheLastBrick
 Posted: Aug 1, 2021 09:33
 Subject: Re: Plant Flower Small, 4 on Sprue No: 3742c01
 Viewed: 41 times
 Topic: Problem Order
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TheLastBrick (79)

Location:  Portugal
Member Since Contact Type Status
Dec 28, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store: TheLastBrick
Hello, now the user has put me a non shipping alert and continues to say that
the part dont has the LEGO logo on it, who I can contact from the administration
to try explain what is happening and fix this? Thanks

In Problem Order, psusaxman2000 writes:
  In Problem Order, TheLastBrick writes:
  Hello, I sold some Plant Flower Small, 4 on Sprue, Item No: 3742c01 and only
now, almost after 2 months Ive shipped the order, the buyer sent me a message
saying the parts are not LEGO, because dont have the Brand LEGO name on it, but
this parts dont have it, so what I can do to try to fix this

PS: also the buyer was registered in UK, and now it's on the USA

Thanks

This concept has been discussed numerous times in the forum about parts not including
the LEGO logo somewhere on it. Smaller parts will not have this or only a (C)
to denote that they are authentic. Even then, this is not always present as
some individual parts do not have the space to include them with out interfering
with the appearance of the part. I would point them to other threads in the
forum (just search "Lego Logo") and you'll find other people talking about
this. If they are still persistent, I would just refund and then you can block
them as a buyer if you don't want to deal with it again in the future.

Message is in Reply To:

View Thread Re: Plant Flower Small, 4 on Sprue No: 3742c01 - psusaxman2000 (291)
[...] This concept has been discussed numerous times in the forum about parts not including the LEGO logo somewhere on it. Smaller parts will not have this or only a (C) [...]
(35 months ago, Jul 22, 2021, to Problem Order)

Message Has 2 Replies:

View Thread Re: Plant Flower Small, 4 on Sprue No: 3742c01 - CanadaFirst (32182)
Entering the details on the NSS page should get the information to the admins. You can also go to (URL) and fill in there, can't hurt. Could you tell us who the buyer is [...]
(35 months ago, Aug 1, 2021, to Problem Order)
View Thread Re: Plant Flower Small, 4 on Sprue No: 3742c01 - randyf (442)
[...] Here is a quick photo that I took of three vintage sets of flowers that I had at hand. You will notice that there are no LEGO logos visible anywhere on them. In fact, [...]
(35 months ago, Aug 1, 2021, to Problem Order)

10 Messages in this Thread:

 Msg 1 - TheLastBrick (79) 35 months ago Jul 22, 2021 to Problem Order
 Msg 2 - MrPetovan (958) 35 months ago Jul 22, 2021 to Problem Order
 Msg 3 - peregrinator (782) 35 months ago Jul 22, 2021 to Problem Order
 Msg 4 - TheLastBrick (79) 35 months ago Jul 26, 2021 to Problem Order
 Msg 5 - peregrinator (782) 35 months ago Jul 26, 2021 to Problem Order
 Msg 6 - psusaxman2000 (291) 35 months ago Jul 22, 2021 to Problem Order
 Msg 7 « - TheLastBrick (79) 35 months ago Aug 1, 2021 to Problem Order
 Msg 8 - CanadaFirst (32182) 35 months ago Aug 1, 2021 to Problem Order
 Msg 9 - randyf (442) 35 months ago Aug 1, 2021 to Problem Order
 Msg 10 - Stuart9 (1102) 35 months ago Aug 1, 2021 to Problem Order

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