Author:  If_you_build_it  Posted:  Apr 18, 2018 00:10  Subject:  Negative feedback on orders that are "purged"  Viewed:  259 times  Topic:  Suggestions  Status: Discarded Cancel Reply

BrickLink ID Card If_you_build_it (951) Location:  USA, Ohio Member Since Contact Type Status Mar 1, 2009 Seller  Store: If You Build It

Why do negative and neutral feedback still show for orders that were supposedly purged from the system? I have one case where the order was shipped, actually lost in the mail, neutral feedback received, then received a few days later. I was able to respond to the feedback but it didn't occur to me in time to ask to have the feedback removed. Now that I've tried to make the request the system won't let me because the order was supposedly purged but yet the feedback is still there. Do negative or neutral feedback ever expire? Is there any way for me to request removal of this feedback seeing as how the system apparently can't access the order?

Message Has 3 Replies:

Re: Negative feedback on orders that are "purged" - crazylegoman (1094)

No feedback, whether positive, neutral or negative, ever expires. It lasts as long as your account exists. David (74 months ago, Apr 18, 2018, to Feedback)

Re: Negative feedback on orders that are "purged" - Teup (6607)

[...] I get your point about negative feedback perhaps having an influence for too long, but I am surprised you expected negative to disappear and positive to stay. That's [...] (74 months ago, Apr 18, 2018, to Suggestions)

Re: Negative feedback on orders that are "purged" - yorbrick (1185)

[...] They do expire in the sense that they are no longer shown in the 1 month, 6 month and 1 year history, but are always kept as a permanent historical record. Plus they [...] (74 months ago, Apr 18, 2018, to Suggestions)

8 Messages in this Thread:

 Msg 1 « - If_you_build_it (951) 74 months ago Apr 18, 2018 to Suggestions
 Msg 2 - crazylegoman (1094) 74 months ago Apr 18, 2018 to Feedback
 Msg 3 - Teup (6607) 74 months ago Apr 18, 2018 to Suggestions
 Msg 4 - yorbrick (1185) 74 months ago Apr 18, 2018 to Suggestions
 Msg 5 - tjb01527 (2911) 74 months ago Apr 18, 2018 to Suggestions
 Msg 6 - yorbrick (1185) 74 months ago Apr 18, 2018 to Suggestions
 Msg 7 - WhiteHorseMatt (1432) 74 months ago Apr 18, 2018 to Suggestions
 Msg 8 - Gaston.La.Brick (1841) 73 months ago May 12, 2018 to Suggestions