Author:  Admin_Jaclyn  Posted:  Oct 13, 2017 21:44  Subject:  Re: Fix BL login & links  Viewed:  108 times  Topic:  Suggestions Cancel Reply

BrickLink ID Card Admin_Jaclyn (27) Location:  USA, California Member Since Contact Type Status Sep 3, 2014 Buyer

Hi tEoS, I'm sorry to hear that you are having trouble logging in. If you're using a password manager, the issue is likely related to the program containing multiple login details for BrickLink. Most password managers will save login information for exact URLs -- since you can log in from different areas of the site, an outdated password may have been auto-filled without your knowledge. Examples of different URLs you can use to log in to BrickLink: https://www.bricklink.com/v2/main.page https://www.bricklink.com/v2/login.page? https://www.bricklink.com/regLogin.asp If you check your password manager, you may be able to locate the old passwords which were likely saved to specific BrickLink URLs in the past. We recently migrated the site to HTTPS/SSL, so please be sure to also delete any BrickLink passwords which are tied to the older URLs that start with "http" (e.g. http://www.bricklink.com/regLogin.asp). Once the old passwords are deleted, the issue should be resolved once you log in with your current password. If this does not resolve the issue, please delete all saved BrickLink passwords from your password manager. Next, complete a password reset request. The next time you log in, be sure to select the option to remember your new password when prompted. I hope this helps! Also, please add a separate suggestion for the navigation links if you wouldn't mind. Thanks and have a great weekend! --Jaclyn BrickLink Customer Support In Suggestions, tEoS writes:    1) Please fix the BL login. Multiple times pretty much every day BL tells me that my auto-fill password and id are in error. Sometimes I can switch to a new tab or close the browser and start it again. Other times, I have to clear my cookies (it took 2 tries of clearing cookies just now). When I clear my cookies for BL, I also lose all my other site prefilled info. None of the above is acceptable for a modern website. 2) Links: why on earth do the upper links (community, my store, my bl, etc) work when clicked on, but do not when you right-click for a new tab? (Google Chrome) Please fix this too.

Message is in Reply To:

Fix BL login & links - tEoS (5297)

1) Please fix the BL login. Multiple times pretty much every day BL tells me that my auto-fill password and id are in error. Sometimes I can switch to a new tab or close [...] (81 months ago, Oct 13, 2017, to Suggestions)

9 Messages in this Thread:

 Msg 1 - tEoS (5297) 81 months ago Oct 13, 2017 to Suggestions
 Msg 2 - mfav (174) 81 months ago Oct 13, 2017 to Suggestions
 Msg 3 - tEoS (5297) 81 months ago Oct 14, 2017 to Suggestions
 Msg 4 - SylvainLS (46) 81 months ago Oct 14, 2017 to Suggestions
 Msg 5 - randyf (442) 81 months ago Oct 14, 2017 to Suggestions
 Msg 6 - SylvainLS (46) 81 months ago Oct 14, 2017 to Suggestions
 Msg 7 - mfav (174) 81 months ago Oct 14, 2017 to Suggestions
 Msg 8 - mfav (174) 81 months ago Oct 14, 2017 to Suggestions
 Msg 9 « - Admin_Jaclyn (27) 81 months ago Oct 13, 2017 to Suggestions