Author:  Cob  Posted:  Aug 17, 2017 08:47  Subject:  Disputed Credit Card Charge  Viewed:  164 times  Topic:  Suggestions  Status: Implemented Cancel Reply

BrickLink ID Card Cob (3566) Location:  USA, Missouri Member Since Contact Type Status Nov 18, 2014 Seller Store: Cob's Brick House

I was reviewing my credit card activity and noticed a charge to: CA 9498256653 CA Didn't recognize the charge or the amount, couldn't find the transaction in PayPal or anywhere in my email. I called the phone number and it was a dead number. So I disputed the charge. Then I was looking at my fees paid to BrickLink and there was the mystery amount, I forgot I paid my fees with a credit card this month. My suggestion is that BrickLink appropriately name their Stripe/credit card transactions so that the card holders are not confused when they see the transaction on their credit card history. Thank you, Cob

Message Has 2 Replies:

Re: Disputed Credit Card Charge - JulieK (8979)

[...] Agreed. I was thisclose to disputing the charge, but did some google searching and found out 9498256653 is a phone number associated to BL. No one should have to waste [...] (82 months ago, Aug 17, 2017, to Suggestions)

Re: Disputed Credit Card Charge - Admin_Jaclyn (27)

Hi Cob, Thank you for bringing this to our attention and for posting a suggestion! We have updated our Stripe account information -- users will now see "BrickLink Corporation [...] (82 months ago, Aug 18, 2017, to Suggestions)

3 Messages in this Thread:

 Msg 1 « - Cob (3566) 82 months ago Aug 17, 2017 to Suggestions
 Msg 2 - JulieK (8979) 82 months ago Aug 17, 2017 to Suggestions
 Msg 3 - Admin_Jaclyn (27) 82 months ago Aug 18, 2017 to Suggestions