Author:  QA_Sheryl  Posted:  Mar 20, 2017 14:56  Subject:  Re: BrickLink you are losing business  Viewed:  145 times  Topic:  Suggestions Cancel Reply

BrickLink ID Card QA_Sheryl (0) Location:  USA, California Member Since Contact Type Status Mar 28, 2016 Buyer No Longer Registered

In Suggestions, BricksDirect writes:    Dear BrickLink admins and members, We see it every day. BrickLink is losing business because it's still not possible to pay immediately after checkout. We have to cancel our orders because new members can't find shipping fees. They expect that the shipping fee will be automically displayed when they put items in their shopping cart. The also expect that they can pay immediately for their orders. The way it is going now is way too complicated for new members. Why is it so hard to create software to let members pay immediately and tell them the shipping fee. BrickOwl and BrickScout are doing it. They are taking BrickLink's business over. What I hear from other sellers is that it's impossible to create it because not al items have their weight in the BrickLink catalog. Why not solve this with a standard weight for items that don't have their weight in the BrickLink catalog? (0.5KG for a set, 0.2KG for a part etc.) Please, BrickLink do something at this. Thank you. Best regards, Niels Roest Owner of BricksDirect Hi Niels, As has been stated in numerous other forum posts, we are in the process of creating Instant Checkout. Since BrickLink has been around much longer than the other sites you mentioned, our sellers have numerous configurations and setting up the process is much more complex. We do not want to take away anything from how our sellers are currently using the checkout process. With this in mind, we have made great progress in instant checkout so far and will continue to do so without sacrificing quality. We want to make sure this feature is accurate as well as efficient. We appreciate your patience and understanding, but want to let you know that we have definitely heard the cry from our users for this feature and are working hard to get it done as soon as possible! Thanks!

Message is in Reply To:

BrickLink you are losing business - BricksDirect (6323)

Dear BrickLink admins and members, We see it every day. BrickLink is losing business because it's still not possible to pay immediately after checkout. We have to cancel [...] (88 months ago, Mar 20, 2017, to Suggestions)

Message Has 2 Replies:

Re: BrickLink you are losing business - BricksDirect (6323)

[...] Dear Sheryl, Thank you for your reply. I hope your software engineers will do soon. It is really needy for BrickLink. Please make it an option for sellers. So they can [...] (88 months ago, Mar 20, 2017, to Suggestions)

Re: BrickLink you are losing business - wahiggin (2867)

[...] Instead of a big bang approach, maybe doing an agile effort would be more impactful. Start by creating a feature that would work for US shippers. Give sellers an option [...] (88 months ago, Mar 22, 2017, to Suggestions)

29 Messages in this Thread:

 Msg 1 - BricksDirect (6323) 88 months ago Mar 20, 2017 to Suggestions
 Msg 2 - WoutR (920) 88 months ago Mar 20, 2017 to Suggestions
 Msg 3 - WoutR (920) 88 months ago Mar 20, 2017 to Suggestions
 Msg 4 - Rob_and_Shelagh (26342) 88 months ago Mar 20, 2017 to Suggestions
 Msg 5 - Cob (3569) 88 months ago Mar 20, 2017 to Suggestions
 Msg 6 - WildBricks (6390) 88 months ago Mar 20, 2017 to Suggestions
 Msg 7 - viejos (670) 88 months ago Mar 20, 2017 to Suggestions
 Msg 8 - technoluddite (1403) 88 months ago Mar 20, 2017 to Suggestions
 Msg 9 - FigBits (3563) 88 months ago Mar 20, 2017 to Suggestions
 Msg 10 - Rob_and_Shelagh (26342) 88 months ago Mar 20, 2017 to Suggestions
 Msg 11 - FigBits (3563) 88 months ago Mar 20, 2017 to Suggestions
 Msg 12 - Rob_and_Shelagh (26342) 88 months ago Mar 20, 2017 to Suggestions
 Msg 13 - Bricklord (17807) 88 months ago Mar 20, 2017 to Suggestions
 Msg 14 - FigBits (3563) 88 months ago Mar 20, 2017 to Suggestions
 Msg 15 - Bricklord (17807) 88 months ago Mar 20, 2017 to Suggestions
 Msg 16 - FigBits (3563) 88 months ago Mar 20, 2017 to Suggestions
 Msg 17 - Daragh (3167) 88 months ago Mar 20, 2017 to Suggestions
 Msg 18 - Bricklord (17807) 88 months ago Mar 20, 2017 to Suggestions
 Msg 19 - Daragh (3167) 88 months ago Mar 22, 2017 to Suggestions
 Msg 20 - BricksDirect (6323) 88 months ago Mar 20, 2017 to Suggestions
 Msg 21 - Reki_Lobsheek (2465) 88 months ago Mar 20, 2017 to Suggestions
 Msg 22 - yorbrick (1185) 88 months ago Mar 20, 2017 to Suggestions
 Msg 23 - qwertyboy (7876) 88 months ago Mar 20, 2017 to Suggestions
 Msg 24 - bb35566 (909) 88 months ago Mar 20, 2017 to Suggestions
 Msg 25 « - QA_Sheryl (0) 88 months ago Mar 20, 2017 to Suggestions
 Msg 26 - BricksDirect (6323) 88 months ago Mar 20, 2017 to Suggestions
 Msg 27 - wahiggin (2867) 88 months ago Mar 22, 2017 to Suggestions
 Msg 28 - FigBits (3563) 88 months ago Mar 22, 2017 to Suggestions
 Msg 29 - Grego (3899) 88 months ago Mar 22, 2017 to Suggestions