Discussion Forum: Suggestions: Message 1019219
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 Author: BrickAThon View Messages Posted By BrickAThon
 Posted: Dec 19, 2016 21:14
 Subject: Re: Feed back
 Viewed: 73 times
 Topic: Suggestions
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BrickAThon (34502)

Location:  USA, Oregon
Member Since Contact Type Status
Sep 9, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: BrickAThon
In Suggestions, ScootersBricks writes:
  In Suggestions, BrickAThon writes:
  In Suggestions, RobErNat writes:
  In Suggestions, Minifigs_Galore writes:
  Why couldn't Brick Link let negative/Complaint or neutral feed back start
to drop off after so many years and or each year. Everyone knows we get unfounded
feed back especially from new buyers.

NO...
Old feedbacks, including negatives and neutrals, can give you an idea on who
your dealing with and tell buyers whether there is 'pattern' when something
goes wrong.
If BL would purge those negatives and neutrals, then they would need to do that
for all sellers, do you really want that ? (showing 1 example in the screenshot
below, I could give a couple of dozens like that)?

You seem to be bothered by the few negatives you carry? Why? You've had near
4000 transactions, with 3 negatives, that's less then 1 per 1300 transactions,
neglectible
And I doubt buyers will hold it against you when they need to determine whether
or not they wanna buy from you...

This is a good point, and the negatives that these buyers leave will also say
worlds about them.

I just received my first negative after 13 years! For not falsifying customs
forms (of which the buyer did not request I do) and that the shipping was too
high (of which they knew about before paying) - ridiculous, but this also serves
as a warning to anyone looking at that buyers feedback that they've left
- that they have ridiculous expectations and maybe you don't want to work
with them.

It's good for both parties in that respect.

In regards to old feedback - agreed. If I see feedback from a year ago that is
negative but lots of positives, I don't worry about it. I hope that the feedback
was used as a corrective and now that problem won't exist at all - if it
ever did. Plus, we are all human, get sick, have issues that we can't control,
and most buyers understand that.

Tracy

People who ask you to commit felony customs fraud should be banned and have their
ability to leave a negative for that order removed. It's been far too long
since this was first suggested for nothing to be done about it.

Yes, I agree.

I wrote to this customer, asking them to reconsider considering this was their
2nd order and they had no issues with it. They responded saying my postage was
ridiculous (of which they could have asked to cancel the order if they had a
problem with it - they did not have to PAY IT), and then said, "My feedback is
staying thank you and you probably break the law on a daily basis."

BlockityBlockBlock by me for that one.

Tracy

Message is in Reply To:

View Thread Re: Feed back - ScootersBricks (4805)
[...] People who ask you to commit felony customs fraud should be banned and have their ability to leave a negative for that order removed. It's been far too long since [...]
(91 months ago, Dec 18, 2016, to Suggestions)

5 Messages in this Thread:

 Msg 1 - Minifigs_Galore (5444) 91 months ago Dec 17, 2016 to Suggestions
 Msg 2 - RobErNat (2926) 91 months ago Dec 18, 2016 to Suggestions
 Msg 3 - BrickAThon (34502) 91 months ago Dec 18, 2016 to Suggestions
 Msg 4 - ScootersBricks (4805) 91 months ago Dec 18, 2016 to Suggestions
 Msg 5 « - BrickAThon (34502) 91 months ago Dec 19, 2016 to Suggestions

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