| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | Johnmckech (160) | Nov 21, 2023 | 23467844 | Seller | | Waited almost a month and it never shipped, terrible communication |
| | | Complaint | ds33gt (116) | Nov 13, 2023 | 23251494 | Seller | Never shipped, finally received a month after filing NSS.Then sent wrong parts..
Reply: Missing/incorrect parts were refunded. |
| | | Complaint | ds33gt (116) | Nov 13, 2023 | 23060602 | Seller | Filed NSS, seller responded but never corrected/made right.
Reply: Missing/incorrect parts were refunded. |
| | | Complaint | jsgeller (62) | Nov 13, 2023 | 23330175 | Seller | | Store never sent my order. No communication. Stay away! |
| | | Complaint | grwhisler (16) | Nov 11, 2023 | 23337237 | Seller | | Received order with broken pieces. Emailed seller with picture, no response. |
| | | Complaint | grwhisler (16) | Nov 11, 2023 | 23385148 | Seller | | I placed this order to combine shipping. No shipping refund as promised. |
| | | Complaint | Lakedeals25 (24) | Oct 27, 2023 | 23246753 | Seller | | Do yourself a favor and don't bother with this seller. Just don't. |
| | | Complaint | EliteGuard01 (369) | Oct 16, 2023 | 23170881 | Seller | | Slow to invoice, slow to ship, parts were damaged/missing, and no communication |
| | | Complaint | HoboBob1138 (91) | Oct 6, 2023 | 22990647 | Seller | | Seller forgot to ship my order until I filed an NSS after almost a month |
| | | Complaint | kingpin094 (13) | Sep 26, 2023 | 22954975 | Seller | | Been 4 weeks since payment. Only one response 3 weeks ago. |
| | | Complaint | donwright (1157) | Sep 25, 2023 | 23080950 | Seller | Paid 13 days ago. Hasn't shipped. Read his feedback. I should have.
Reply: apologize, day job got me behind. Order on the way now. |
| | | Complaint | Bigfat5 (138) | Sep 25, 2023 | 23001562 | Seller | seller never sent my order after 23 days
Reply: I apologize, day job got me behind. Refund sent. |
| | | Complaint | dcmartin1 (488) | Aug 28, 2023 | 22719542 | Seller | | Took 4 weeks to ship. No communication. Don't buy here unless you hate yourself |
| | | Complaint | datboiidan (72) | Aug 17, 2023 | 22400710 | Seller | 4 weeks to ship, missing parts, didnt read messages, AVOID AT ALL COSTS.
Reply: I'll agree, your delay was unacceptable. Have improved processes. |
| | | Complaint | mrs.limaxray (105) | Aug 16, 2023 | 22626554 | Seller | Had to ask Paypal to refund my money before my order was shipped.
Reply: I'll agree, your delay was unacceptable. Have improved processes. |
| | | Complaint | flipleekim (29) | Aug 13, 2023 | 22525039 | Seller | Seller fell off the face of the Earth and stopped responding. NSS complete.
Reply: I am so sorry - thought I'd already responded / refunded. Refund sent now. |
| | | Complaint | mrs.limaxray (105) | Aug 10, 2023 | 22577102 | Seller | | Never sent items. Contacted seller and never received a reply. |
| | | Complaint | gjpjr84 (14) | Aug 10, 2023 | 22718342 | Seller | | Difficult to get any response, Paid weeks ago, never got any shipping info. |
| | | Complaint | kyphur (676) | Jul 26, 2023 | 22512315 | Seller | | I hate leaving Neg fb but herein lies bad communication and an incomplete order. |
| | | Complaint | jaydendragon (7) | Jul 18, 2023 | 22551075 | Seller | I had an issue with this order. contacted seller, it's been a week, no response
Reply: So sorry to have missed your message, contacting you now. |
| | | Complaint | legosalmon (53) | Jul 3, 2023 | 22372834 | Seller | | Bad customers service, place an order almost a month ago, and still no product. |
| | | Complaint | TiggerMan (542) | Mar 17, 2023 | 21437628 | Seller | Slow. Nearly a month to receive order. Not responsive to emails.
Reply: Personal issues delayed shipping - my deepest apologies |
| | | Complaint | Maxpower155 (129) | Mar 16, 2023 | 21575026 | Seller | | several parts were dirty and/or badly stained, reached out for solution no reply |
| | | Complaint | MrMinifig77 (21) | Feb 16, 2023 | 20860343 | Seller | minifigure head stuck to helmet; when I got it off it was covered in sticky food
Reply: First time I was made aware of issue, have since contacted buyer for follow-up |
| | | Complaint | Amarynth (7) | Dec 5, 2022 | 20520264 | Seller | Took over a week to ship (not 48 hours), no communication, missing figure.
Reply: Explained circumstances leading to delayed ship, refunded for missing fig |
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