| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | janada (1050) | Jun 14, 2020 | 12360664 | Seller | 5 months on and i am still waiting for missing parts or a refund. not good!!!
Reply: We refunded you already. |
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| Complaint | janada (1050) | Jun 14, 2020 | 13177580 | Seller | I checked with my bank and you received payment June 3rd. You cancel my order?
Reply: Waiting for your reply. we need the paypal transaction number of payment. |
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| Complaint | Vulcano (20) | Jun 10, 2020 | 13403462 | Seller | Package was sended for wrong adress
Reply: Buyer used an invalid PayPal address and does not read store terms. |
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| Complaint | nadhaw (75)  | Jun 10, 2020 | 12962817 | Seller | | Wrong item sent. No replacement or refund ever received. No proof of posting. |
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| Complaint | Pobinski (17) | May 29, 2020 | 12864319 | Seller | | 3 messages about missing order, deleted without reading,Refund Req from PP |
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| Complaint | Speed_Woman (43) | May 28, 2020 | 13234819 | Seller | | 8 Tage bis die Ware versendet wurde. Deshalb NEGATIV. Schade! |
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| Complaint | athenabarnhart (16) | May 21, 2020 | 12976103 | Seller | | Seller never shipped. Deleted messages without reading. |
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| Complaint | Sir_Bronn (3) | May 14, 2020 | 12944781 | Seller | Message were deleted without reading two times, wrong Parts in Order,no reaction
Reply: Please check your email spambox. we replied and correct items have been shipped |
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| Complaint | Engefuchs (11) | Apr 27, 2020 | 12899122 | Seller | Ein Teil fehlte. Schlechte Kommunikation. Werde dort nichts mehr bestellen.
Reply: Buyer missed our emails. Missing part has been shipped. |
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| Complaint | alexderkiller (124) | Jan 27, 2020 | 12269101 | Seller | Watch out this could be a scammer! Never answered! No package!
Reply: We replied several times and also refunded. Buyer used invalid Paypal address |
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| Complaint | djgeronimo (126) | Jan 23, 2020 | 12218253 | Seller | Package never received. Email sent to seller w status: (deleted without reading)
Reply: Buyer tried to pay as friends in paypal,we refunded. He ignored our store policy |
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| Complaint | bb1169343 (40) | Jan 16, 2020 | 12072642 | Seller | Package never received. Email sent to seller w status: (deleted without reading)
Reply: We replied to you by email. Please check your spam-box |
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| Complaint | bb1524320 (3) | Jan 10, 2020 | 12013651 | Seller | Absolute scam artists, no pieces and have to get my money back through Paypal
Reply: New BL-er. Claims money back after order has been shipped. |
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| Complaint | St8 (357) | Dec 6, 2019 | 11924464 | Seller | Order had too many mistakes, no replies on e-mails.
Reply: No emails received. We always solve mistakes. Send us a message in BL please |
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| Complaint | brixplay (279) | Nov 25, 2019 | 11277296 | Seller | Seller unresponsive to emails. I always pay on time but ended up in stop list.
Reply: Buyer now provides feedback for an order from june.We responded to every message |
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| Complaint | REJOULAND (339) | Aug 27, 2019 | 11365063 | Seller | Commande NON reçu + 'Seller' irresponsable me baratine depuis 2 mois + 0 Excuses
Reply: Buyer did not read our reply's. Buyer received a refund |
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| Complaint | bb1212569 (3) | Aug 25, 2019 | 11495987 | Seller | Could you please reply my mess?
Reply: New Bl-er. Does not understand BL store terms |
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| Complaint | HuDuDu (341) | Jul 13, 2019 | 11303237 | Seller | I DONT RECEVEID THE PACKET !!!
Reply: Buyer received refund for envelope shipment that was lost in the mail. |
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| Complaint | brixplay (279) | Jul 2, 2019 | 11049856 | Seller | Missing 2 items. Claimed to resend but never arrived. Already 2 months since.
Reply: Missing items have been shipped. Shipping time can be long to Singapore. |
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| Complaint | bc1811 (145) | Jun 28, 2019 | 11209586 | Seller | Order was missing parts. I emailed 2 times in a week with no response or refund.
Reply: Missing pieces have been shipped. Buyer does not read his messages. |
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| Complaint | meramera (49) | Jun 27, 2019 | 11252643 | Seller | The seller sent only an automatic invoice and erased the question or requirement
Reply: Buyer cancelled order and provided negative feedback. |
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| Complaint | pininfarina406 (117) | Jun 7, 2019 | 11084086 | Seller | My worst experience on BrickLink. They did refund though.
Reply: New BL-buyer did not understand BL policy and terms. |
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| Complaint | bb619971 (-1) | Jun 7, 2019 | 11167310 | Seller | Always ready & no answer
Reply: Buyer did not pay for his order and cancelled it. |
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| Complaint | bb1122695 (38) | May 9, 2019 | 10971050 | Seller | Wrong parts were sent and my email to rearrange was deleted without reading.
Reply: Buyer missed our reply and email. Missing items have been shipped already. |
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| Complaint | Jochi (44) | Mar 4, 2019 | 9896195 | Seller | Incomplete order, no Feedback within 5 month; Sorry, no further order
Reply: Buyer received refund for missing part.Provides negative feedback after 5 months |
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| Complaint | pacomom (120) | Oct 20, 2018 | 10041642 | Seller | The pieces good, but the communication worst is impossible. For this is my vote.
Reply: We replied several times through email. Buyer does not understand BL system yet |
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| Complaint | francois82 (4) | Sep 27, 2018 | 9930608 | Seller | shipped only on 27 september, with order at 18 sep. 9 days to have shipment
Reply: We shipped this order the 19th. Envelope shipment can take a week to Italy. |
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| Complaint | E.Bannenberg (59) | Sep 27, 2018 | 9911815 | Seller | Shop sent my order to a wrong adress, which doesnt match to the adress in order.
Reply: Buyer has incorrect paypal address.Mentioned in terms we ship to paypal address |
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| Complaint | Sergueievitch (214) | Sep 26, 2018 | 9864594 | Seller | mauvais vendeur.ne reconnait pas ses torts et refuse le remboursement
Reply: Buyer missed our store terms.There we mention that we ship to the paypal address |
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| Complaint | Swab337 (63) | Sep 18, 2018 | 9885617 | Seller | bad color for two items total 8 bricks
Reply: Buyer did not contacted us about a wrong color in his order. |
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| Complaint | bb476439 (26) | Jul 10, 2018 | 9635567 | Seller | This Seller is not serious in business. Never reply messages,never help buy buye
Reply: New BL- buyer did not pay for order and provides negative feedback |
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| Complaint | Guite (68) | Jul 6, 2018 | 9395077 | Seller | Erase my message without reading them, never got my order. Truly disappointed
Reply: Replied by email several times. Buyer did not respond on our address check. |
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| Complaint | AJMS.Militaria (141) | May 30, 2018 | 9400195 | Seller | Had to wait ages after payment was made before the order was shipped.2 mistakes
Reply: New Bl-er provided negative feedback before contacting us about missing pieces. |
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| Complaint | bb1119174 (7) | May 21, 2018 | 9353483 | Seller | Big order did not arrive, Messages will Be deleted without reading!
Reply: We had conversation by email were customer replied and agreed with a refund. |
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| Complaint | bb1084669 (8) | Mar 23, 2018 | 9163358 | Seller | Long time for respond and multiple wrong color parts
Reply: Problem was solved. Buyer provides negative feedback and shops again in our shop |
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| Complaint | TheOneBatou (33) | Feb 2, 2018 | 8870212 | Seller | No order recieved, delete any message I send before reading them, Avoid him!
Reply: Buyer missed our emails and store terms. We shipped to the paypal address. |
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| Complaint | typhoon65 (354) | Oct 25, 2017 | 8398663 | Seller | Each order with missing parts. Forwarding to wrong address. Black list candidate
Reply: Mistakes can happen, We shipped correct item immediately. |
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| Complaint | pfr (93) | Oct 21, 2017 | 8309469 | Seller | Order never arrived, (no tracking, small order) Seller not particular helpfull.
Reply: Trying to solve the problem. Buyer does not respond to emails. |
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| Complaint | bb649821 (18) | Aug 17, 2017 | 8198544 | Seller | Sorry but thair was missing part: Dark Bluish Gray Dish 3 x 3 Inverted (Radar)
Reply: Sorry about that. Missing item has been shipped. |
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| Complaint | TheXYLO (73) | Dec 30, 2016 | 6988561 | Seller | items never recieved and did not heard any thing from seller
Reply: We refunded the buyer for the lost order. |
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| Complaint | jbeller2 (539) | Aug 15, 2016 | 6848976 | Seller | Wrong parts sent, seller refused to include in order shipping with DHL
Reply: Sorry, we forgot to add the missing items in new order and sent items separately
Follow-Up: Replacement items never received and unfortunately not for the first time |
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| Complaint | DivineToaster (124) | Jun 23, 2016 | 6676146 | Seller | Items arrived well packaged but several items were missing
Reply: We apologize. This can happen. We would like to ship you the misisng items |
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| Complaint | bb425561 (111) | May 30, 2016 | 6584712 | Seller | | Slow delivery. Everything is automatic except the delivery |
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| Complaint | bb701960 (8) | Apr 12, 2016 | 6441476 | Seller | Again pieces missing (518 instead of 528). Will order somewhere else.
Reply: We apologize. This can happen. Missing pieces are shipped immediately. |
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| Complaint | Toxxico (31) | Dec 28, 2015 | 6018554 | Seller | 2 parts brown, not black. Among black/grey/red parts. Was easy to see the error.
Reply: Never reported, offered compensation,no response |
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| Complaint | TiGa (4556) | Aug 10, 2015 | 5600505 | Buyer | Buyer not pay and not keep in respect other sellers rules.
Reply: Asked to hold order open. Seller didn't comply. Very impatient seller! |
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| Complaint | bb260522 (26) | Oct 16, 2013 | 3770313 | Seller | | Everything perfect !!! A+++++++++ seller |
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| Complaint | weldingdragon (187) | Jan 21, 2012 | 2570928 | Seller | Seller posted wrong price but would not honor price even for a kid with downs.
Reply: Kid was first mentioned in feedback. Normal quantity would've been honored. |
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