Type |
Member |
Date |
Order ID |
S/B |
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Complaint | jb4521 (141) | May 15, 2020 | 13131456 | Seller | Sent wrong color parts and were very rude. Refused to admit it and blocked me! Reply: They were the right color as my inventory and your picture showed. Your a Liar |
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Complaint | dreamgyrl (713) | Apr 29, 2020 | 12946244 | Seller | Most parts were fine, 1 Minifig was garbage. Horrible customer service. Beware. Reply: Told her to return if unhappy. Minor issues picky pick picky Follow-Up: Cracked, discolored, filthy. Would cost more to return than the refund. |
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Complaint | Bob7366 (400) | Apr 18, 2020 | 12822090 | Seller | figs in poor condition that seller described good, wouldn't fully refund return. Reply: Buyer did not comply with store terms on returns and thinks good means perfect. |
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Complaint | 2x4Red (30) | Apr 7, 2020 | 12770493 | Seller | mini fig marked 'very good condition' full of bite marks Reply: We double check all figures before shipping. You are a Liar. Did not contact us |
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Complaint | Master.Chen (104) | Apr 4, 2020 | 12749387 | Seller | BROKEN, WRONG BRICKS, AND THE EXTREMELY UNREASONABLE, RUDE AND RIDICULOUS SELLER Reply: Offered a refund if would return as per store terms and was correct |
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Complaint | bb1593229 (17) | Feb 29, 2020 | 12548006 | Seller | Sells broken item, unwilling to offer partial refund, Insufferable to deal with Reply: never asked for partial refund and refused to live up to terms he agreed to |
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Complaint | oribit (43) | Feb 20, 2020 | 12486112 | Seller | Very disappointed with the quality, specially with “very good condition” Reply: very good does not mean new. I clearly state do not buy from me if overly picky |
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Complaint | jmpbrick (1711) | Feb 6, 2020 | 12329255 | Buyer | Lowsy Buyer. Expected Used parts to look brand new. Advise Blocking. Reply: Seller did not live up to store policy on parts condition. Paypal refunded my mo Follow-Up: Paypal did NOT charge me. Bricklink sided with me.Condition was stated properly. |
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Complaint | Bricksearch44 (317) | Dec 7, 2019 | 12021060 | Seller | order was fulfilled - got banned from the store for askiing for a tracking#! LOL Reply: Asked you nicely to be patient ans then gave you tracking number insited |
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Complaint | dmalseed (146) | Oct 8, 2019 | 11728786 | Seller | Two minifigs had split arms, another caked in goo. Rude response. Reply: Not true. Apologized and asked what he wanted to resolve. He was rude. |
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Complaint | BoKatan227 (280) | Sep 19, 2019 | 11642645 | Seller | Extremely unprofessional and unhelpful. Avoid buying from if possible. Reply: Tried to get out of his order and was mad about my store terms he agreed to. |
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Complaint | 4_Freedom (5624) | Jul 3, 2019 | 11259423 | Seller | Very unprofesional/unfriendly. Refused to send partial refund for damaged figure Reply: Refused to send pics, Sold as good and he relisted as good for double the cost Follow-Up: Dishonest seller, he sold as Very Good. I relisted as damaged and not 2x, AVOID |
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Complaint | ckmichalczuk (49) | Jun 29, 2019 | 11233615 | Seller | Inconsistent quality; doesn't follow own terms; threatens negative feedback Reply: Expected new parts for old school horse just becuase used figure was like new |
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Complaint | hcargill (1691) | Apr 2, 2019 | 10831336 | Seller | Parts bad condition. Seller rude childish. BEWARE holds feedback ransom AVOID Reply: Crazy overpicky buyer expects perfect. Returned a used piece for tiny scratch |
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Complaint | bb1242808 (6) | Jan 31, 2019 | 10550534 | Seller | Rude Won’t give tracking and Pieces arrived dirty and disorganized and scratched Reply: I never said I would not send tracking number. Contact seller if problem.Buy new |
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Complaint | rithemking (116) | May 19, 2018 | 9053858 | Seller | passive-aggressive jerk lies about condition and pretends to not understand Reply: Negative person. small nick on Instructions cover still very good plus condition |
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Complaint | rithemking (116) | May 19, 2018 | 9416235 | Seller | listing torn instructions as 'in very good condition.' Did not even offer refnd Reply: Did not see a tear on instructions and did not send a picture.or ask for refund |
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Complaint | wildcat144 (5077) | May 4, 2018 | 9352154 | Buyer | 100% unreasonable buyer...refused a refund after I made a mistake - AVOID!!!!! Reply: Diffacult seller, Would not allow me to just return the 8 wrong parts for refund |
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Complaint | nievo03 (2340) | Feb 20, 2018 | 9004690 | Seller | Damaged item though listed as very good seller won't respond, opened Paypal case Reply: Asked him to return. Had light scuff. Buy new if you expect new quality |
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Complaint | Neil1985 (11) | Jan 22, 2018 | 8860896 | Seller | Rude Response from buyer when case opened around import taxes DO NOT BUY Reply: I paid to ship it and any additional import taxes your responsability |
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Complaint | nanaofseven (104) | Nov 2, 2017 | 8400105 | Seller | I am very upset (MAD) that I had to pay an extra $15.79 to pick up my parcel Reply: totally unfair feedback since I had no Idea your country charges extra fees |
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Complaint | TiGa (4567) | May 29, 2017 | 7836731 | Seller | 'In very good condition': chewed item :-/ Reply: only noticable under magnification refunded plus extra. Follow-Up: You should learn to apologize instead of explanation. |
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Complaint | bb181175 (1993) | Mar 22, 2017 | 7443331 | Buyer | Lost a case in Paypal against us,says it all! Reply: I was to late to make a police report. It would take 5 days to process. rip off |
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Complaint | BLUSER_811995 (-1) | Nov 20, 2016 | 7176375 | Seller | This order REEKED of cigarettes. We had to put it outside - we were sickened. Reply: I am sickened by your attitude and that you did not read store terms first. |
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Complaint | Dlm0369 (405) | Sep 16, 2016 | 6972666 | Seller | Please Do Block Me The parts & instructions STUNK so bad I threw the order away Reply: Was very rude & negative in my opinion and did not read store front before order |
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Complaint | azgeodog (398) | Jul 21, 2016 | 6762469 | Seller | parts smelled like an ash tray from the lower-most circle of hell Reply: Some people are so diffacult and exagerate. maybe he knows what hell smells like |
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Complaint | bb358595 (97) | Mar 2, 2016 | 6258699 | Seller | Seller complained about refunding for cracked parts. Horrible smell of cigarette |
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Complaint | bb700589 (41) | Feb 29, 2016 | 6292686 | Seller | Read the reviews, smelled like a lego ashtray, not safe for kids. |
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Complaint | legogran (573) | Sep 22, 2012 | 3040695 | Seller | REEKED OF SMOKE SO BAD.TRIGGERED ASTHMA ATTACK. NO SAVING BOX,INSTR, CLOTH PARTS |
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Complaint | Arendur (74) | Dec 5, 2011 | 2410804 | Seller | The box has an horrible odour of cigarette and there is no solution ! It's bad.. |
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Complaint | bb148933 (15) | Nov 23, 2009 | 1433160 | Seller | Set wasn't new, but containes smoked and old yellow pieces! I paid for a new set |
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Complaint | BLUSER_103438 (102) | Jan 10, 2009 | 1151297 | Seller | Fake list & Junk bricks! Crazy Swindler Seller!! Reply: I offered to refund if not promo set but did not send back and wanted xtra money |
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Complaint | BLUSER_202569 (730) | Nov 4, 2008 | 1054385 | Buyer | Refunded payer, not sure what else to do... Reply: Refund was stuff listed but did not have not for wrong and missing parts shipped |
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Complaint | bb2814 (3540) | Oct 8, 2008 | 1050858 | Buyer | i not understand this doing,lego keep nevertheless negative Reply: never said to ship back and stopped responding to my emails |
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