| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | benny.brit (31) | Apr 6, 2020 | 12047593 | Seller | | Thief !!! item wasn't recieved, no refund, no communication from seller !!! |
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| Complaint | cromis (50) | Apr 6, 2020 | 12236166 | Seller | | No communication from seller |
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| Complaint | jackhsin (24) | Apr 1, 2020 | 12257660 | Seller | | no sets no refund, never buy again |
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| Complaint | lauramber (62) | Mar 28, 2020 | 12072773 | Seller | | Still waiting Christmas to come - money paid, no order received, no communicatio |
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| Complaint | eddiemck123 (75) | Mar 17, 2020 | 12040261 | Seller | | Wrong order sent, poor customer service, awaiting 3+ months for refund |
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| Complaint | jasonord (727) | Mar 15, 2020 | 12118558 | Seller | | Scam artist, fraudster. Order not sent, no refund. Will take them to court |
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| Complaint | OttoBrick (30) | Mar 15, 2020 | 12197071 | Seller | | He never shipped my order of 109 euros. Horrible Seller, No Response! |
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| Complaint | mingball (304) | Mar 15, 2020 | 12194740 | Seller | | NSS,no response, no refund for 20000 euro order, contact police follow up now |
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| Complaint | beclt (15) | Mar 13, 2020 | 12192642 | Seller | | Package never arrived, ignoring my messages, haven't issued refund. |
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| Complaint | dannavy (129) | Mar 11, 2020 | 11902602 | Seller | | One item in order was missing. 4 months of emailing and never ship the last item |
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| Complaint | Sapakios (32) | Mar 10, 2020 | 12064379 | Seller | | Had a missing item. Refunded after 3 months of several atempts. AVOID THEM. |
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| Complaint | bb1560328 (26) | Mar 9, 2020 | 12211246 | Seller | | NOT SAFE!! Ordered two months ago, never received the sets!! LOST 700EUR! FRAUD! |
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| Complaint | Rocket2063 (1) | Mar 8, 2020 | 11941689 | Seller | | No feedback after partial delivery. ordered 4 months ago. many contact attempts |
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| Complaint | rlstine2001 (11) | Mar 7, 2020 | 12313762 | Seller | | some missing pieces. no refund given for those. no response to messages |
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| Complaint | Patzhou (28) | Mar 6, 2020 | 12098140 | Seller | | Fraud! Has lost 1000 euros, is preparing information, ready to contact the Austr |
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| Complaint | Awesomejoker (998) | Mar 3, 2020 | 12237458 | Seller | NSS! Contact them by Facebook and Police! Takes no responsibility. Blames others
Reply: Refunded immediately after asking for. Sorry for the bad shipping service. |
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| Complaint | PiiPoo (1331) | Feb 24, 2020 | 12098691 | Seller | | No items sent, payment refund took over 2 months. |
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| Complaint | bb1535147 (3) | Feb 20, 2020 | 12030499 | Seller | | Worst experiense ever. No bricks, no money back. |
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| Complaint | legado (1938) | Feb 19, 2020 | 12035998 | Seller | | Expensive order, send only the cheap parts, no refund, no answer. |
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| Complaint | Susaline (6) | Feb 19, 2020 | 11949829 | Seller | | Ware nicht vollständig erhalten, seit Wochen keine Rückmeldung! |
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| Complaint | Albertinvest (101) | Feb 14, 2020 | 12211361 | Seller | | Mutmaßlicher Betrug / Ware nie erhalten / keine Rückzahlung / keine Reaktion |
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| Complaint | Albertinvest (101) | Feb 14, 2020 | 12211368 | Seller | | Mutmaßlicher Betrug / Ware nie erhalten / keine Rückzahlung / keine Reaktion |
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| Complaint | Albertinvest (101) | Feb 14, 2020 | 12211381 | Seller | | Mutmaßlicher Betrug / Ware nie erhalten / keine Rückzahlung / keine Reaktion |
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| Complaint | pridexpress (362) | Feb 11, 2020 | 12128415 | Seller | | Never received redundet after opening non shipping alert |
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| Complaint | ALF898 (72) | Feb 11, 2020 | 11958615 | Seller | | Both orders disappear and no refund |
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| Complaint | ALF898 (72) | Feb 11, 2020 | 12032622 | Seller | | Both orders disappear and no refund |
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| Complaint | Sander89 (273) | Feb 10, 2020 | 12368231 | Buyer | NPB
Reply: Are you kidding us? The order was paid - screen sent. |
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| Complaint | hugomartins (957) | Feb 9, 2020 | 12082007 | Seller | keep the money and apologize for the shipping
Reply: Why didn't we got a single message from you.? |
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| Complaint | Nolphi (36) | Feb 6, 2020 | 12038327 | Seller | | Order made more than 2 months ago. Super slow to respond, items still not here! |
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| Complaint | bb1567936 (0) | Feb 5, 2020 | 12211280 | Seller | Never get the item or a tracking number. Do not answering emails
Reply: Tracking is available - stuck in customs. Refund offered - no response yet. |
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| Complaint | davidblockbro (259) | Feb 3, 2020 | 12155281 | Seller | Said shipped order; never arrived, no tracking given, takes weeks to respond NSS
Reply: Order lost in the mail - tracking was available - refund immediate given. |
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| Complaint | henkhoog (64) | Feb 3, 2020 | 12208718 | Seller | Worst experience ever. Never will again order at this store!
Reply: Thanks. Post lost he parcel - claims - got refuned immediate. |
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| Complaint | bb1543440 (-1) | Feb 3, 2020 | 12078841 | Seller | Never got my order very unhappy fought for months for money back...
Reply: Order was sent: CA025214280AT - stucks investigation started - refunded |
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| Complaint | retiredjamie (33) | Feb 3, 2020 | 12148355 | Seller | The worst experence I've ever had when buying via any marketplace.
Reply: Austrian post damaged the parcel - refunded. Tough feedback. |
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| Complaint | YouriBricks (60) | Jan 31, 2020 | 12039772 | Seller | DOES NOT SHIP ITEMS!! NO REFUND!!
Reply: Refund was sent. Thanks for the overreact due store suspending. |
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| Complaint | Megabrickshop (151) | Jan 31, 2020 | 12039713 | Seller | AVOID!!! Does not ship!! No refund!! NO response!!
Reply: Refund was sent. Thanks for the overreact due store suspending. |
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| Complaint | knobiger (2) | Jan 30, 2020 | 12178492 | Seller | | Delievered only 1 of 2 sets ordered and paid. Now not reacting to e-mails. |
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| Complaint | BrickBangMad (516) | Jan 30, 2020 | 12086931 | Seller | seller dont send my order, dont refund1177€ i spend, they stole me my money!!!
Reply: Refund was sent immediate after asking for it. Terrible overreacting! |
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| Complaint | zigcomp (29) | Jan 22, 2020 | 12105425 | Seller | Did not send 85% of my order been wait 50 days
Reply: No message to us. Seems like you got 2 parcels - 1 delivered. |
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| Complaint | Jschreud (378) | Jan 19, 2020 | 12118728 | Seller | Aweful, horrible experience. Did not get the set I ordered/paid for. AVOID!
Reply: Can you please send us a message what's wrong with your Order? Thank you! |
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| Complaint | MK1708 (26) | Jan 18, 2020 | 11935051 | Seller | long long shipping, parts were missing on delivery, no response to messages!!!!!
Reply: READ Terms / not guilty for post problems - NO MESSAGES here in BL found! |
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| Complaint | voitsberg (29) | Jan 11, 2020 | 12042023 | Seller | Liefert falsche Teile
Reply: Es wurde alles geliefert wie bestellt. Wir haben keine Nachricht erhalten. |
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| Complaint | ToyBounder (71) | Dec 24, 2019 | 11889395 | Seller | | $16k scam ordered new 2x4 bricks seller sent dirty parts garbage assembled sets |
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| Complaint | bb1551292 (-1) | Dec 23, 2019 | 12127551 | Seller | Went to the store 3x for pickup, gave up after that. Reimbursemen went ok though
Reply: Went to local Store (which is not our BL-Store) but nevertheless thanks. |
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| Complaint | BrickNations (1637) | Dec 21, 2019 | 11996863 | Seller | BUYER BEWARE! TERRIBLE SELLER! NEVER SHIPPED ITEMS 1 MONTH AFTER $1800 PAYMENT!
Reply: ORDER SENT! Stucks in customs! Thank you for your feedback! INCREDIBLE!!! |
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| Complaint | Christian_22_ (36) | Dec 3, 2019 | 11388945 | Seller | | send wrong set (maybe not on stock), after allegedly 2 deliveries, money back |
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| Complaint | ConstantNation (1) | Nov 29, 2019 | 11664493 | Seller | | 1/3 of the parts was missing, after 2 months! of hold out -> rescinded purchase |
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| Complaint | MurstenTan (1186) | Nov 21, 2019 | 11842179 | Seller | Sendet falsche Teile und erstattet kein Geld
Reply: Betrag: 90 Cent wurden zurückerstattet! |
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| Complaint | stefxan (3939) | Oct 24, 2019 | 11731745 | Seller | | no shipment made, no reaction to calls and e-mails |
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