| Type |
Member |
Date |
Order ID |
S/B |
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| Complaint | victorwintherdk (75) | May 17, 2018 | 9371132 | Seller | Took the seller more than a week from I paid till the items was shipped.
Reply: Only 8 working days from ordering till delivery. |
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| Complaint | Bram1978 (455) | May 17, 2018 | 9380554 | Seller | waited 13 days from payment til dilervery.
Reply: Buyer did not understand that we are closed weekends and bankholidays. |
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| Complaint | Rumidy (41) | May 1, 2018 | 9327864 | Seller | So slow
Reply: Buyer did not accept the store-terms. Wanted that we are working in the weekends |
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| Complaint | Joosten (2100) | Jul 12, 2017 | 8103000 | Seller | Shipped to wrong adress. Bad response instead of apolagies.
Reply: We have sent it to the right adress in the order.
Follow-Up: No seller did not, he sent to my adress instead of asked adress. unpolite seller |
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| Complaint | BLUSER_919279 (4) | May 30, 2017 | 7917118 | Seller | As described but 25g of bricks in 42g box inflated shipping cost
Reply: 4,50 p&p for Duplo, 2 orders, this order is 40 gram, cheapest shipping worldwide |
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| Complaint | BLUSER_919279 (4) | May 30, 2017 | 7948976 | Seller | As described but 40g of bricks in 42g box no jiffy & unpleasant when questioned.
Reply: 4,50 p&p for Duplo, 2 orders, this order is 45 gram, cheapest shipping worldwide |
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| Complaint | BrickNations (1637) | May 22, 2017 | 7812312 | Seller | Horrible Packaging, Seller was also very smug about this order. Never again!
Reply: Buyer only wants a discount on shipping for the 2nd time. |
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| Complaint | CrossdockBricks (2534) | Mar 28, 2017 | 7691147 | Seller | Jammer van de late levering, heeft 10 dagen geduurt voor het binnen was.
Reply: Called us on saturday and told that she does not read the splashpage. |
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| Complaint | Poppie123 (1139) | Mar 1, 2017 | 7394723 | Seller | Parcel Received. Poor Packaging. Boxes Completely Destroyed. Photos available
Reply: Buyer never contacted me. Package was carefull packed. We always solve problems |
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| Complaint | aalkema85 (117) | Dec 15, 2016 | 7266019 | Seller | Goede kwaliteit stenen, echter trage levering, pas 1,5 week na betaling.
Reply: Very agressive buyer. Does not agree with our store policy |
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| Complaint | Rickbrick007 (97) | Dec 5, 2016 | 7216149 | Seller | Read the negative feedback from previous buyers. It's sums mine
Reply: Does not understand that we are closed in the evenings and weekends. |
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| Complaint | Pijkeren (1397) | Nov 29, 2016 | 7194792 | Seller | Botte reactie terug na een vraag.
Reply: Wants to change to order when it was shipped. Not possible ofcourse. |
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| Complaint | giltiago (54) | Jun 21, 2016 | 6549803 | Seller | First problem I had here. Never got the package from the seller.
Reply: Buyer did not contact us. We always solve a problem. |
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| Complaint | BLUSER_369827 (18) | Aug 5, 2015 | 5561344 | Seller | Screwed me w/ additional payments not in invoice, parts scratched, and more.
Reply: feedback for another seller, buyer does not want to change it. |
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| Complaint | R53 (1833) | Apr 19, 2015 | 5207432 | Seller | Ignored 3 cancellation requests and overcharged shipping costs with alsmost 50%
Reply: Buyer does not want to pay add. costs. To much volume for letterpost... |
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| Complaint | LegoPien (35) | Apr 16, 2015 | 5126296 | Seller | expensive???? I say yes
Reply: Placed on order, paid it, shipped, delivered... Parts are to expansive??? |
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| Complaint | jaeko713 (60) | Jan 29, 2015 | 4885673 | Seller | Keine Ware verschickt. No goods sent.
Reply: Ofcourse it is sent, but without any contact this feedback. Always solve problem |
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| Complaint | Canguingo (189) | Dec 18, 2014 | 4897185 | Seller | Very SLOOOW!! and unflexible! Not worth it the money!!
Reply: Order 3-12. Have to sent it same day. Not possible. We are working enough |
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| Complaint | BLUSER_507315 (-1) | Oct 13, 2014 | 4616749 | Seller | It's been almost 2 months and my order has not yet arrived, Unexeptable!
Reply: Buyer gives a fake adress, and no communication possible |
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| Complaint | BLUSER_418783 (58) | Oct 5, 2014 | 4724180 | Seller | Second hand envelop and contact from owner is arrogant and rude not recommended!
Reply: We always use new packaging materials. Buyer had moneyproblems. |
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| Complaint | bb388933 (578) | Aug 24, 2014 | 4603546 | Seller | Wrong items received. Not resolved, I was expected to pay to rectify his mistake
Reply: Today get an email about wrong items, sent correct ones within a few days. |
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| Complaint | tcakaren (89) | Aug 8, 2014 | 4579882 | Seller | its NOT my fault there is no way to see what shipping cost first before buying
Reply: Please read splash page first. Sorry you don't understand it. Ask first |
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| Complaint | hiho (1920) | Apr 30, 2014 | 4265727 | Seller | good conditions but in my case verry slow more then 30 days no surprise added
Reply: Shipping too long, I did everything to solve it, sent all mails to buyer |
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| Complaint | BLUSER_303071 (27) | Jan 30, 2014 | 4089300 | Seller | For 20 euro small lego parts he wants 15 euro shipping without insurance.
Reply: Parcel shipping to Turkey for big parts is high shipping, read splash page!!!! |
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| Complaint | Kapiteiniglo (2762) | Jan 15, 2014 | 4036215 | Seller | 600 verschilende kleine onderdelen in 1 grote zak is belachelijk!
Reply: Forgot to pay shipping, ordered wrong parts and became very aggressive |
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| Complaint | Cyberfounder (86) | Dec 19, 2013 | 3948320 | Seller | Cancelled the order due to the high shipping and handling costs!
Reply: Wants verf big party's and does not want to Pay for shippingcosts |
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| Complaint | BLUSER_379221 (158) | Aug 12, 2013 | 3693409 | Seller | Not communicating, No manners , very bad seller!!!!
Reply: Right after order an ordercancel and did that more times on the same day |
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| Complaint | jurgenbech (21) | May 5, 2013 | 3559690 | Seller | Cancelled the order due to the high handling costs
Reply: Doesn't want to pay additional costs,very impudent, canceled order, not my fault |
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| Complaint | BLUSER_325622 (-1) | Aug 10, 2012 | 2946506 | Seller | Parts missing because of a lack of information on the items
Reply: Buyer does not understand BrickLink. Buys Minifigs and want the whole set. |
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| Complaint | BLUSER_103608 (106) | Jul 29, 2012 | 2931688 | Seller | Received wrong and damaged items (pen marks!). Ignores emails. AVOID!
Reply: I was on holiday and had no internet so I did not see your message before today |
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| Complaint | Jakorosin (36) | Jul 24, 2012 | 2713151 | Seller | | 20 hands. shipping was high, package badly sealed, hands were gone when I got it |
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| Complaint | RalphE (160) | May 9, 2012 | 2763187 | Seller | Dont buy here!!Seller didn't deliver 9 bricks that I paid!!No answer to emails!!
Reply: More than 200 bricks in this order, I am sure it was complete by counting stock |
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| Complaint | jmlw123 (13) | Jan 25, 2012 | 2537632 | Seller | | .... |
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| Complaint | Austinniya (161) | Jan 6, 2012 | 2470331 | Seller | | IgnorantSellerRefusesToReplyBackToBL, ThenGivesCheekI'mNotReplyingToHim. |
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| Complaint | Vdh38 (169) | Oct 26, 2011 | 2187316 | Seller | | Wrong parts, missing parts, many messages, some answer, but no action. |
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| Complaint | TakeAbricK (13491) | Nov 14, 2008 | 1114804 | Seller | | NSS: Didn't deliver 35 of 52 ordered items, Shippingcosts about 300% |
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| Complaint | BLUSER_62832 (32) | Feb 1, 2008 | 933416 | Seller | Zit je even niet op te letten heb voor 2 euro blokjes 6 euro verzendkosten.
Reply: Bricks that not fit into an envelop have high shipping |
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