| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | victorwintherdk (75) | May 17, 2018 | 9371132 | Seller | Took the seller more than a week from I paid till the items was shipped.
Reply: Only 8 working days from ordering till delivery. |
| | | Complaint | Bram1978 (455) | May 17, 2018 | 9380554 | Seller | waited 13 days from payment til dilervery.
Reply: Buyer did not understand that we are closed weekends and bankholidays. |
| | | Complaint | Rumidy (41) | May 1, 2018 | 9327864 | Seller | So slow
Reply: Buyer did not accept the store-terms. Wanted that we are working in the weekends |
| | | Complaint | Joosten (2100) | Jul 12, 2017 | 8103000 | Seller | Shipped to wrong adress. Bad response instead of apolagies.
Reply: We have sent it to the right adress in the order.
Follow-Up: No seller did not, he sent to my adress instead of asked adress. unpolite seller |
| | | Complaint | BLUSER_919279 (4) | May 30, 2017 | 7917118 | Seller | As described but 25g of bricks in 42g box inflated shipping cost
Reply: 4,50 p&p for Duplo, 2 orders, this order is 40 gram, cheapest shipping worldwide |
| | | Complaint | BLUSER_919279 (4) | May 30, 2017 | 7948976 | Seller | As described but 40g of bricks in 42g box no jiffy & unpleasant when questioned.
Reply: 4,50 p&p for Duplo, 2 orders, this order is 45 gram, cheapest shipping worldwide |
| | | Complaint | BrickNations (1637) | May 22, 2017 | 7812312 | Seller | Horrible Packaging, Seller was also very smug about this order. Never again!
Reply: Buyer only wants a discount on shipping for the 2nd time. |
| | | Complaint | CrossdockBricks (2533) | Mar 28, 2017 | 7691147 | Seller | Jammer van de late levering, heeft 10 dagen geduurt voor het binnen was.
Reply: Called us on saturday and told that she does not read the splashpage. |
| | | Complaint | Poppie123 (1139) | Mar 1, 2017 | 7394723 | Seller | Parcel Received. Poor Packaging. Boxes Completely Destroyed. Photos available
Reply: Buyer never contacted me. Package was carefull packed. We always solve problems |
| | | Complaint | aalkema85 (117) | Dec 15, 2016 | 7266019 | Seller | Goede kwaliteit stenen, echter trage levering, pas 1,5 week na betaling.
Reply: Very agressive buyer. Does not agree with our store policy |
| | | Complaint | Rickbrick007 (97) | Dec 5, 2016 | 7216149 | Seller | Read the negative feedback from previous buyers. It's sums mine
Reply: Does not understand that we are closed in the evenings and weekends. |
| | | Complaint | Pijkeren (1397) | Nov 29, 2016 | 7194792 | Seller | Botte reactie terug na een vraag.
Reply: Wants to change to order when it was shipped. Not possible ofcourse. |
| | | Complaint | giltiago (54) | Jun 21, 2016 | 6549803 | Seller | First problem I had here. Never got the package from the seller.
Reply: Buyer did not contact us. We always solve a problem. |
| | | Complaint | BLUSER_369827 (18) | Aug 5, 2015 | 5561344 | Seller | Screwed me w/ additional payments not in invoice, parts scratched, and more.
Reply: feedback for another seller, buyer does not want to change it. |
| | | Complaint | R53 (1833) | Apr 19, 2015 | 5207432 | Seller | Ignored 3 cancellation requests and overcharged shipping costs with alsmost 50%
Reply: Buyer does not want to pay add. costs. To much volume for letterpost... |
| | | Complaint | LegoPien (35) | Apr 16, 2015 | 5126296 | Seller | expensive???? I say yes
Reply: Placed on order, paid it, shipped, delivered... Parts are to expansive??? |
| | | Complaint | jaeko713 (60) | Jan 29, 2015 | 4885673 | Seller | Keine Ware verschickt. No goods sent.
Reply: Ofcourse it is sent, but without any contact this feedback. Always solve problem |
| | | Complaint | Canguingo (189) | Dec 18, 2014 | 4897185 | Seller | Very SLOOOW!! and unflexible! Not worth it the money!!
Reply: Order 3-12. Have to sent it same day. Not possible. We are working enough |
| | | Complaint | BLUSER_507315 (-1) | Oct 13, 2014 | 4616749 | Seller | It's been almost 2 months and my order has not yet arrived, Unexeptable!
Reply: Buyer gives a fake adress, and no communication possible |
| | | Complaint | BLUSER_418783 (58) | Oct 5, 2014 | 4724180 | Seller | Second hand envelop and contact from owner is arrogant and rude not recommended!
Reply: We always use new packaging materials. Buyer had moneyproblems. |
| | | Complaint | bb388933 (578) | Aug 24, 2014 | 4603546 | Seller | Wrong items received. Not resolved, I was expected to pay to rectify his mistake
Reply: Today get an email about wrong items, sent correct ones within a few days. |
| | | Complaint | tcakaren (89) | Aug 8, 2014 | 4579882 | Seller | its NOT my fault there is no way to see what shipping cost first before buying
Reply: Please read splash page first. Sorry you don't understand it. Ask first |
| | | Complaint | hiho (1920) | Apr 30, 2014 | 4265727 | Seller | good conditions but in my case verry slow more then 30 days no surprise added
Reply: Shipping too long, I did everything to solve it, sent all mails to buyer |
| | | Complaint | BLUSER_303071 (27) | Jan 30, 2014 | 4089300 | Seller | For 20 euro small lego parts he wants 15 euro shipping without insurance.
Reply: Parcel shipping to Turkey for big parts is high shipping, read splash page!!!! |
| | | Complaint | Kapiteiniglo (2761) | Jan 15, 2014 | 4036215 | Seller | 600 verschilende kleine onderdelen in 1 grote zak is belachelijk!
Reply: Forgot to pay shipping, ordered wrong parts and became very aggressive |
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