| Type |
Member |
Date |
Order ID |
S/B |
|
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| Neutral | SuperTemplar2 (13) | May 11, 2022 | 18210052 | Seller | Missing piece but refund, great quality pieces, slow process on both of us.
Reply: Totally neutral worthy thank you. |
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| Neutral | trex_bricks (181) | Mar 31, 2022 | 17472467 | Seller | | Multiple missing parts. Eventually got refund for them. |
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| Neutral | bafelix (112) | Mar 10, 2022 | 18134976 | Seller | Left out several pieces from my order. Issued refund after several reminders
Reply: Several is not accurate. I was delayed due to my mother passing away. |
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| Neutral | Nelis95 (9) | Sep 12, 2021 | 17046697 | Seller | there were some damages on the helmet even though i bought it in new condition
Reply: So contact us and let us know so we can fix it. We find out like this instead... |
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| Neutral | cabrad (280) | Aug 16, 2021 | 16849368 | Seller | The rare part I wanted and ordered was not available, but it's still listed...?
Reply: No it's not listed. You were notified and refunded properly. |
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| Neutral | kleptos18 (9) | May 3, 2021 | 15907511 | Seller | Was sent a wrong item, took a long time to get fixed, did eventually get correct
Reply: They also got to keep the wrong tires. It took a week. Unreadable first message |
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| Neutral | Andrel98 (-1) | Mar 9, 2021 | 15610392 | Seller | It took a bit to receive my item, but they apologized and told me why.
Reply: Yes! we replaced the item on our dime instead of canceling! |
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| Neutral | ryan.vk (301) | Feb 22, 2021 | 15432492 | Seller | Mislisted parts arrived and were not correct, did issue a refund for those parts
Reply: Just another misuse of buttons that people are allowed to click on here. |
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| Neutral | jealousoregon (46) | Dec 12, 2020 | 14678232 | Seller | | Minor complications. Seller was easy to communicate with.7/10 |
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| Neutral | pengfei1song (9) | Nov 30, 2020 | 14356670 | Seller | good qulity and quick shipment, but missing two parts.
Reply: Buyer was aware right away and refunded for the parts. Was getting free parts.
Follow-Up: got refund for the two parts, but getting free parts is not true. |
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| Neutral | pgremeau (714) | Oct 19, 2020 | 14183174 | Seller | 4th order had 3 lots missing parts, 4 addtl shipments to get it complete.
Reply: We went above and beyond and I'm sorry that was not acceptable. |
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| Neutral | BananaGuy (44) | Jul 26, 2020 | 13441180 | Seller | | Good communication |
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| Neutral | Ace44 (302) | Jul 16, 2020 | 13388261 | Seller | | Thank you |
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| Neutral | bb1570077 (9) | Mar 6, 2020 | 12466520 | Seller | Sorry, too much payment confusion; but thanks for finally straightening it out.
Reply: You sent money to the wrong Pay Pal account. this is NOT neutral worthy |
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| Neutral | typhoon65 (356) | Jul 11, 2019 | 11275749 | Seller | Parts partly not new according to declaration, but used. Otherwise fine. Thanks
Reply: 0 Com to the store with any issue. Just leaves a neutral for no reason. |
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| Neutral | Jaseva (54) | Jul 3, 2019 | 11228494 | Seller | | First time buying on bricklink so I will consider that most of the issue |
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| Neutral | euricliew (21) | Apr 30, 2019 | 10914531 | Seller | | slow email response & lousy packing for oversea shipping. |
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| Neutral | bb580983 (7) | Oct 4, 2018 | 9811995 | Seller | | excellent bricks; some were missing. Took ~1 month to fix but I was compensated. |
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| Neutral | Scomo (195) | Sep 28, 2018 | 9935419 | Seller | Slow shipment and they initially tried to charge me too much for shipping.
Reply: Inaccurate. B was rude, we happily changed the shipping cost. Horrible Comm |
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| Neutral | JohnBeck (368) | Aug 14, 2018 | 9730216 | Seller | | Didn't quite work out as planned but resolved... |
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| Neutral | bb1049592 (7) | Jun 11, 2018 | 8801646 | Seller | Never recieved (USPS delivered to wrong address and never recovered item)
Reply: B listed a work address with no mailbox. Instead of a reliable destination. |
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| Neutral | AltecGT (88) | Mar 22, 2018 | 9131751 | Seller | My order was good, communication was terrible. Order didn't ship for a week.
Reply: B never contacted us or even asked a question. How is comm bad??? PLEASE |
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| Neutral | BLUSER_1006282 (0) | Nov 10, 2017 | 8561859 | Seller | The wrong item was sent. I am still awaiting a response....
Reply: Responded right away! Buyer has yet to respond so I can help her. |
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| Neutral | dsalvati (62) | Oct 7, 2017 | 8379741 | Seller | | Some parts missing or not even available after all,but handled it professionally |
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| Neutral | BLUSER_867351 (3) | Feb 22, 2017 | 7561411 | Seller | Very friendly and communicative, 1 piece wrong size but not worth making a fuss.
Reply: We were never contacted about any issues. This is how we found out.... |
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| Neutral | collectormom (141) | Feb 17, 2017 | 7469490 | Seller | My name/address was given to a 2nd seller to complete my order w/o my permission
Reply: We ordered a banana guy to be sent to her directly. Our bad! |
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| Neutral | notadoctor (156) | May 26, 2016 | 6594500 | Seller | One of the 'new' wires is chewed up - the casing is destroyed
Reply: So instead of contacting us, you leave a neutral..this is getting ridiculous. |
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| Neutral | BLUSER_625287 (249) | May 23, 2016 | 6390041 | Seller | Missing parts. Notified seller, told they would be sent. Never received.
Reply: Receives order today leaves feedback before piece can be figured out??? REALLY?? |
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| Neutral | BLUSER_625287 (249) | May 23, 2016 | 6593699 | Seller | Missing a piece. This has happened before. Did receive a coupon.
Reply: Pieces were sent. Coupon was for the move delay. No comm from buyer.. |
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| Neutral | Ode (28) | Feb 12, 2016 | 5817807 | Seller | All problems solved, but was not the smoothest transaction.
Reply: Fixed an issue, Fab CS, Constant Comm, A coupon, REALLY???? |
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| Neutral | Tepsu (810) | Apr 29, 2015 | 5300370 | Seller | Pick up broken on arrival.
Reply: This is not what was said in message. Not true or accurate. |
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| Neutral | Egcwatch (4959) | Jan 4, 2015 | 4805450 | Seller | Good product but shipping was soooooooo slow!! Lots of excuses on ship time.
Reply: Hiccup in the order is not an excuse. Nor a multiple one that is incorrect |
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| Neutral | bb525202 (6) | Dec 23, 2014 | 4890947 | Seller | Paid fast, mailed to me 10 days later, and little/no communication.
Reply: Shipping policy was 6-7 days and was sent out according to our policy page. |
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| Neutral | bb525883 (34) | Dec 22, 2014 | 4882790 | Seller | 2nd order - guaranteed shipping time not met, splash page wasn't updated.
Reply: Spoke with buyer and apologize for delays. Thank you for the Christmas Neutral! |
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| Neutral | BLUSER_480430 (14) | Dec 16, 2014 | 4865472 | Seller | 21 business days since 2014-11-21 to get my order. No tracking given.
Reply: Tracking sent through stamps.com.. Big order it took time my apologies |
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| Neutral | bb524770 (4) | Nov 15, 2014 | 4805892 | Seller | | Took 15 days to receive small simple order. No communication from seller. |
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| Neutral | Nicol_McNeill (292) | Nov 15, 2014 | 4773267 | Seller | | Good communications from seller, order required to be cancelled |
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| Neutral | BLUSER_515393 (2) | Nov 7, 2014 | 4731642 | Seller | Very slow. Provided a wide range of excuses.
Reply: Buyer was completely informed of issue of kit and we replaced kit seriously?
Follow-Up: Wow - Take 2 weeks just to ship then badger me on personal email over neutral... |
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| Neutral | TiGa (4570) | Oct 10, 2014 | 4611953 | Seller | Missing items, and no intension to find solution for problem.
Reply: That is completely untrue and buyer knows it. |
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| Neutral | mcd59 (316) | Sep 5, 2014 | 4224304 | Seller | | Had 1/3 parts missing, 6 months on still 'on the way' Partially refunded |
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| Neutral | aftepes (597) | Aug 21, 2014 | 4529746 | Seller | Four weeks and missing part not received, supposedly on order
Reply: Part is ordered, I do apologize for the mistake and the time. |
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| Neutral | NVass (361) | Aug 19, 2014 | 4204139 | Seller | | Got my money back when requested. Thank you |
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| Neutral | matthewpincott (82) | Jul 28, 2014 | 4246478 | Seller | | Took a long time to replace the missing pieces |
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| Neutral | jeremmy (4312) | Jul 24, 2014 | 4541404 | Buyer | said to cancel this maybe next time
Reply: bricks were used and dirty. missed in initial description. |
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| Neutral | Drooppu (951) | Jul 23, 2014 | 4387204 | Seller | Seller said was sending missing lots. Gave unexpected refund after 2 months
Reply: Buyer was sent pieces and a refund for the wait.
Follow-Up: Never recieved missing pieces after almost 3 months. |
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| Neutral | JNUNNYBUNZ (82) | Jun 22, 2014 | 4264872 | Seller | | Took a while to get my stuff, but things do happen. Would buy again for sure! |
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