Feedback Forum: Profile of Bigboutique (5100): Neutral Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Neutral  bb672574 (10)  Oct 3, 2020  14166542  Seller Reply 
 Took a long time to arrive.
 Neutral  dcottingham (26)  Sep 18, 2020  14023114  Seller Reply 
 Took a while to reply to original communication.
 Reply: Replied within 24 hours....
 Neutral  bb1456686 (107)  Aug 15, 2020  13917770  Seller Reply 
 Most of the items were fine, but two were a lot more used then anticipated.
 Neutral  CathyForge (209)  Aug 12, 2020  13914777  Seller Reply 
 Wrong colour Minifigure helmet received
 Reply: Easily solved but no coms from buyer :(
 Neutral  Thebrickerage (235)  Aug 3, 2020  13801651  Seller Reply 
 Received as ordered
 Neutral  A.Ross (121)  Jul 9, 2020  13575639  Seller Reply 
 great customer service thank you:)
 Neutral  bb1741122 (8)  Jun 3, 2020  13319637  Seller Reply 
 1.95 shipping seems high
 Neutral  IEvilMonkey (295)  May 24, 2020  13095903  Seller Reply 
 New & Used parts mixed and stickers on panels not mentioned in the store!
 Neutral  queenbuilder15 (42)  May 21, 2020  13128766  Seller Reply 
 Content all correct. But some pieces could be cleaner
 Neutral  jgafcw (1432)  May 16, 2020  13134014  Seller Reply 
 All white pieces are quite discoloured
 Neutral  jleyres (61)  Apr 15, 2020  12785625  Seller Reply 
 Some used parts more damaged than I had expected, but on the whole a good seller
 Neutral  wrixtuk (730)  Mar 1, 2020  12476929  Seller Reply 
 incredibly expensive postage large letter 2nd class but charged £6.95
 Reply: Buyer selected most expensive shipping rate
 Neutral  david46 (647)  Dec 31, 2019  12153075  Seller Reply 
 Very expensive but I needed the parts
 Neutral  chris_and_adam (13)  Nov 3, 2019  11809479  Seller Reply 
 Prompt delivery, good comms re missing pieces, postage charges very high
 Neutral  abcrobot2020 (183)  Aug 28, 2019  11544756  Seller Reply 
 Everything ok. Expensive shipping costs...
 Reply: Please be aware that buyer did select the most expensive shipping option
 Neutral  daandan (8)  May 5, 2019  10994659  Seller Reply 
 Arrived complete. Shipping charged at £2.95 when actual postage cost was 83p
 Neutral  lizardman2000 (151)  Mar 30, 2019  10435174  Seller Reply 
 Postage was interesting
 Neutral  Baggieboy1 (153)  Mar 21, 2019  10756800  Seller Reply 
 Good quick service but postage costs expensive compared to others
 Neutral  scott45xx (553)  Mar 9, 2019  10724914  Seller Reply 
 Good fast shipping however one black hinge plate piece missing
 Neutral  Toxictardis1011 (103)  Sep 1, 2018  9454006  Seller Reply 
 No problems
 Neutral  ssat28 (2156)  May 3, 2018  9340377  Seller Reply 
 Expensive postage overcharged by £2.00!
 Neutral  suehogger (2476)  Jan 28, 2018  8670362  Seller Reply 
 extortionate shipping cost £3.50 in uk for 2 small pieces, their cost 78p

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